ChicsewReviews of chicsew.com

Received color swatches and loved the taupe satin. My bridesmaids ordered the dresses. When they came in the fabric was a different quality - it was awful. Dresses did not fit at all. There was extra fabric in odd places. Then when they went to return customer service made it extremely difficult and would not give them a full refund. DO NOT USE THIS COMPANY!

Ordered a dress from this site at the. Bride to be’s request. When I ordered I paid in full and expected my order to be dispatched within 5 days for processing. However this was not the case. They spent that 5 days emailing me about the couple and size and insisting I ordered a custom size saying that it would be small. This was not an option I wanted as it makes the return null and void. I opted to size up and was told that I wouldn’t get a full refund as there is a restocking charge. When the dress finally arrived it was very creased! And looked like someone’s Nan had put this dress together In a few days. The dress was indeed too small. This is very frustrating as this is not the type of service we accept here in the UK. I will now have to find a talented tailor to fix the dress if I am to wear it to the wedding which I must say is this Saturday. Very disappointed I would never again order from a seller in china again. I’ll also add that the other bridesmaids had the same sizing issues and all have had to have adjustable to their dresses Follow up.. 19/09 Today The seller has responded very aggressively! Defensive Maybe doesn’t like to hear the truth about an honest buyers experience? No remorse or apology?? Not great customer service at all. Clearly just wants money. Please take my advice and SAVE YOUR MONEY FROM THIS SCAM COMPANY. Alternatively order at your own risk

Horrible service and return policy not worth wasting money

When ordering make sure you take measurement and order one size up. If you are curvy I don't recommend this site it will cost you an 150+ for the dress, then another $150 for alterations. and they do not do returns or work with you. Basically i had to order the same dress twice in a size difference, one size up.

My dress is very lopsided and doesn’t fit even though I sized up a size from my measurements so I could have it altered if needed. I received it right before Christmas, and due to the business of the holiday missed my return week .Niw I’m stuck having to resell the dress( hopefully).

I ordered a dress for my sisters wedding from this company. First off let me start by saying that the quality of fabric looks nothing like what they advertise on their website. Secondly they sent me a dress where the zipper was broken upon arrival and I reached out with my concerns because the dress arrived that way. I was told by a representative named AVY that I broke the zipper because they made the dress too tight for me. In fact the dress was too large for me because they did not follow the measurements that I sent. The fact is that this company uses cheap products and false advertising. I requested to return the dress not even one day after I received it and they refused to refund me or offer any type of discount. This company is not worth wasting your time on purchasing products that will show up but they were not as advertised. Also the customer service is horrible to work with and do not care about making the customer happy. Some person named AVY keeps responding to my messages and refuses to help me but instead wants to put blame on the customer for the dress not arriving according to what they promised. I do not recommend purchasing anything from this company unless you want to be disappointed.

Do not buy a dress from here if you are curvy. I’m athletic and have a butt and the dress was a terrible fit. The company asks for your specific measurements then does nothing about it. When I asked if I could exchange the dress they said I could take it to a tailor and spend even more money. The package took months from the ship date to arrive so according to them they wouldn’t take the dress back. Myself and 6 other females ordered different types of dresses for a wedding and it didn’t fit any of us correctly. The zippers are also very cheap and almost impossible to zip. Some actually broke. I’d rate 0 if I could.

DO NOT order from this website. We had a bridal party of 8 girls. $180 per dress for 8 girls you would think they would have been more empathetic to the fact that these dresses came weeks before our friends wedding and were ridiculously huge. Most of us did custom sizing and the dress came 3x the size literally 3 of us fit in one dress. Idk how they measure but there sizing is not true to size at all. Everyone had to pay an additional 150 to have these dresses altered to look half decent on us. These dresses are also made for very tall women. the slit was down to under my knee instead of my thigh. I'm 5'3 another part of the dress I had to get fixed. It also states when you order you get a free gift. we didn't get anything. We all emailed them if there wasn't anything they can do, this was a huge order and nothing but messed up dresses, because most were custom they don't allow refunds and the ones that were not custom wouldn't be replaced in time since there shipping is 30 days or longer. They were no help and didn't care even though they had just made pretty much $1500 off of us. Thank god i had a friend that does alterations and was able to get all 8 dresses fixed in time but this website is crap, never again.