ChicsewReviews of chicsew.com

Horrible company

Would never waste money ordering from here again . I got a size based of their size chart it didn’t fit their return process is horrible . You have to send it to China get it insured you don’t get shipping cost back and pay shipping cost they keep 10% so out of 160 you’d lose almost 100 just to return the dress . Not worth it bad quality .

This company is very rude. Let's start there. The person replied back to my messages was very nasty. Saying nasty things and calling me a liar. I explained that my dress is made wrong, the dress is huge, the thread coming out the seams, and the zipper won't zip. I said I will contact my bank if they not willing to help me. Klarna did not help either. At first, I was not looking for a refund. I just wanted a new dress made correctly. I paid for a dress that does not look like their website. She said no refund. I explained that I will also contact a lawyer (friend) also the local news station. She said "so" go ahead and do it. She is not scared. Their company is patent in the US.I said I am not threatening you. I just want a dress made correctly. She then said ok I will pay for it to get fix if i take it to a professional and told me take to the tailor see if it can be fix. I went to three tailor and the all said my dress was made horrible and it better to buy a new dress than to get what they sent me. I ordered my dress early March but I did not get the dress late May. I sent them video and picture at the tailor shop and what they said they stop replying back to me. I sent them picture of the dress seams coming out and how poorly sewn together. The dress was huge. I gave them correct measurements. They just ignored me. Buyer beware! Do not use this company. It's located over seas and they will not help you if you have any issues with your order even if the issue was caused on their part. I had to pull out being a bridesmaid in my best friend wedding. Ps we have other bridesmaid dresses messed up. I told them all to come here to report this company.

This online store is awful! Worst online store ever!!! They’re very discriminatory against plus size people. I only deal with this site because I’m a bridesmaid and this is where my cousin wants us to get the dress. Apart from that I would not have proceeded to purchasing a dress at all after seeing that you can only return a dress size 14 and under. With that being said I’m a US size 16! I purchased a size 18, because I thought it would be a big enough size and I’d alter it to a size 16. When I finally got the dress it was soooooooo small I couldn’t even fit into it. I’ve bought plenty of clothes online to know that size 18 would’ve been big. Well it wasn’t! I reached out to customer service and they were awful!!!! They gave me sooooo many excuses! First excuse is that their website sizes are not local size, so why the hell would u have U.S 18 if it’s not local size, if I see U.S.18 I’m going to think local because I live in the US. apparently the only way u can get ur size is if u measure to their size. Their site post false U.S measurements. They said that they would give me a full refund if I can prove that their measurements were off. Their measurements were obviously off by ALOT, but based on their chart it was off by 3 inches, then they told me to measure in cm, hellooooo u clearly have inches and cm on ur site. Anyways if I’m suppose to sit here and list all their awful excuses that they gave me I’ll be here all night writing a book. Awful site, awful customer service, don’t ever deal with these people! Then they offered to alter it based on their measurements, if u alter it based on ur measurements I’m still not gonna for the dress like wth???

Do NOT PURCHASE YOUR DRESS HERE. Ordered a Bridesmaids dress for my Best-friends wedding in June the dress did not match the description. I sent a email along with pictures and videos of the dress showing proof they refused to refund my money these people are money hungry and poor customer service and satisfaction. I have a dress that is not only the wrong description but inaccurate measurements. Seams splitting in dress and the space between boobs measurement was too far spaced out. I’m now out of $173 and I’m stuck with a dress I can’t wear

Ordered dress and it was not the same as the picture and they don’t offer refunds over a size 14. Our wedding party had 4 out of 7 dresses that were uneven and or missing thread never again will I order from this place I found the same dress o. Amazon better quality and cheaper

Terrible quality, stingy accommodations response to the response from the company: It was terrible quality from the start, hence the review the same month of purchase. You claim I can return but that’s not what your return policy suggests. I purchased from here because my friend who is getting married sent me here to get a bridesmaid dress. Considering most of your customers are in my position, it would be more reasonable to accommodate for returns and exchanges. You’re upset that I wouldn’t take down this review in exchange for a refund. I have offered that I will take down this review when I get a refund first. Thanks for understanding.

The fact that they have emerald green dresses and not a swatch really concerns me. I will not be placing a order nor my bridesmaids.