David
Superior customer service!!!!!!!!!!!
Superior customer service!!!!!!!!!!!

Our Tribe aspires to enhance their human experience. In order to succeed, our Tribe requires the inspiration to wholeheartedly embrace their struggles and challenge their inner ego. With sincere intention, you can grow physically, emotionally. Once you’ve enhanced your human experience, be the positive change in our world that our Tribe strives to be!
CHI Institute (chi.us) has 163 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Personal Care · Orlando, Florida
Excellent

Personal Care · Grants Pass, Oregon
Excellent

Personal Care · Great Neck, NY
Excellent

Personal Care · Costa Mesa, California
Excellent
163 approved reviews, newest moderated first
David
Superior customer service!!!!!!!!!!!
Christina M.
Great product and great people! I have been using the Chi machine since 2000 and it is very unique. While being a science based person I do not fully understand its amazing results with calming, pain relief and immune system support I continue to recommend it to family and friends.
Response from CHI InstituteFeb 9, 2022
Hello Christina, Our products can take some getting used to, but the belief that we, and customers like you, have in them pushes us to want to do better with each release. We very much appreciate you sticking with us for so long! -The CHI Team
Dennis K.
Ive been a customer of Chi Institute for 25 years. They are the Best!
Response from CHI InstituteFeb 7, 2022
Hello Dennis, The belief that you have in our company and our products is very much appreciated. We're thankful that you've stuck with us for so many years, and look forward to many more to come. -The CHI Team
A. M.
Im a return customer as the Chi products I’ve purchased work! And the staff is most helpful! Thanks for the good work and products you provide.
Response from CHI InstituteJan 31, 2022
Hello, It's great to hear that our products are working for you! Our staff works hard to create the best experience for our customers, so we love to hear those efforts are paying off. Thank you for sticking with us and we'll continue working hard to provide the best service we can! -The CHI Team
Patricia W.
The Palm Chi works well for my issues. The pain and swelling from O. arthritis in my wrists and hands has been greatly reduced. After having COVID in 2020 I developed a case of bronchitis that is much improved with use of the Palm Chi. I place it on my chest at night it seems to break up the congestion. I'm much improved and on the mend! I purchased two of the units so I have one at the ready at all times. A great little product!
Response from CHI InstituteJan 26, 2022
Hello Patricia, That is wonderful to hear! We agree that the CHI Palm is a great all-around product, and the fact that it seems to be helping you with multiple ailments just motivates us to continue creating better devices. We wish you the best of luck on your healing journey and thank you for allowing us to be a part of that! -The CHI Team
julia H.
Thank you. I sent my Chi unit in for service. You went above and beyond. My machine was like new when I got it back. (It had been well used/loved) The gentleman I spoke to was helpful and friendly. Thank you again for your service.
Response from CHI InstituteJan 26, 2022
Hello Julia, All that thanks goes to Byron in our repair department. He works hard and is great at what he does, so we're very lucky to have him. Thank you for having faith in both our products and our team, and we hope you get amazing results from your Infratonic! -The CHI Team
Judy R.
Hand held is just not as strong as the model 8 I had been using..love to see you redesign and continue production....
Response from CHI InstituteJan 25, 2022
Hi Judy, We have quite a few customers like you who prefer the older box units, and it's understandable as many of them are still functioning perfectly after more than a decade. Although we have full confidence in our handheld units, we thank you for your feedback as it's valuable and helpful for us to know as we research and develop future products. Thank you, and we hope you stick around to see what we release next! -The CHI Team
mouse
I love their customer service and the machines too. I own two. My daughters borrow them alot for their children when they are fighting chest colds.
Response from CHI InstituteJan 18, 2022
Hello, We work hard to provide the best service possible, so it's great to hear that effort is paying off! We're glad you and your family are able to experience the benefits of our products, and we hope that they continue to help for many years. -The CHI Team