ChemPointReviews of chempoint.com

Maybe because we were a new customer, but there were a lot of delays and problems with the first order.

Great customer service!

I would give them 5 stars except they really put pressure on you to buy within a certain amount of time. Something we wouldn't do to our own customers. Our customers take their time as well as run their own clinicals, which is why there is a wait before purchasing materials, why does every vendor understand this but Chempoint? Its gotten a lot better since we have a new account rep. that we have been pleased with so far.

Working with ChemPoint as been great they are quick to respond and deliver!

Chempoint is excellent with their customer service and order updates.

Customer service, PO processing and ship time need help.

Good selection of products, service and pricing.

Requesting samples has been a multi-month fiasco, where it felt like they fought tooth and nail to not provide us what was requested, despite having given them a lot of business in the past. The end result: being charged $500 for a 25lb bag when the requested amount was just 2kgs. Being sent 25lbs was never communicated whatsoever.