cheeselovershop.com Reviews | Read Customer Reviews of cheeselovershop.com

cheeselovershop.com Reviews | Read Customer Reviews of cheeselovershop.com

cheeselovershop.com reviews

Showing 33 reviews with 4 stars · Clear filters

Carol S.
Jan 15, 2024
The cheese is great
The cheese is great. The packaging was excellent. My only issue was when I ordered, the shipping cost did not show up until after my purchase went through. I would have just bought more cheese for free shipping instead of paying $18.95.
Response from cheeselovershop.comJan 15, 2024
Hi Stephanie - thank you for taking the time to share your experience with us. Always happy to hear when the cheese is much appreciated and arrives in good condition. As far as shipping cost, we do offer free shipping for orders over $80. For orders less than $80 the shipping fee is calculated when you enter your zip code. This is how FedEx assess the cost. We greatly appreciate your support - Sebastien
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Bophareth Kim G.
Sep 12, 2023
Great customer service
Great customer service. Solve problems promptly. High Quality products.
Response from cheeselovershop.comSep 12, 2023
Hi Bophareth - thank you for taking the time to write a review and share your experience with us. Happy we quickly resolved a glitch and you were satisfied with the resolution. Hope to see you soon again on cheeselovershop.com - Sebastien
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Karen
Aug 14, 2023
Almost perfect
My order arrived quickly and packaged well. I was surprised at receiving a free Brie. My only issue is the lack of a phone number and the ability to speak with someone regarding a problem. I sent a message and received no response.
Response from cheeselovershop.comAug 14, 2023
Hi Karen, thank you for taking the time to write a review and share with us your experience. The best way to reach out is via email at this time - we are looking to get more staff to answer the phone indeed! I will follow up to see what we need to address and solve the problem. Many thanks - Sebastien
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Sandra G.
Jul 12, 2023
Wonderful product and I hope to get…
Wonderful product and I hope to get more in the future
Response from cheeselovershop.comJul 15, 2023
Sandra Hi - thank you for taking the time to write a review. and shared your feedback. Please let us know how we can even provide a better service to gain a 5 star review from you :) thank you! Sebastien
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Jacklin Z.
May 29, 2023
Awesome sauce cheese package and…
Awesome sauce cheese package and products with the thinly sliced salami. It was too good and a must for the holidays.
Response from cheeselovershop.comMay 30, 2023
Hello Jacklin and thank you for taking the time to write a review. Always happy we deliver to expectations! Please let us know how we could even do better to reach a 5 stars from you! Suggestions always appreciated. Please share our site with friends and family. Thank you Sebastien
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Julie
Nov 30, 2022
This Cheese Lover Shop is really cool
This Cheese Lover Shop is really cool. The packaging and shipping was awesome and kept everything nice and cold in transit. I would go to 5 stars if: a. I didn't get 3 of the same cheese (even though it is an amazing cheese), and b. If I could specify a preference to be cow cheese only (my spouse won't eat sheep or goat milk cheeses).
Response from cheeselovershop.comNov 30, 2022
Hi Julie - thank you for writing a review and sharing your experience with us. Customer's feedback are of upmost importance to always improve our service. When selecting a kit - a full description is available on the dedicated page of the kit, so you are aware of what you will get. I will put a note to the team about the kit you bought and slightly change it to avoid the cheese doubling. TIP: on the website, in the "shop all section" there is an option on the left of the screen (desktop) to choose milk type preference specifically. This allows you to pre-select only the cheeses you want to see without having to look at every single items and assess what's what. Thank you again for your feedback and we wish you and yours a great and safe Holiday Season. Sebastien
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Christine W.
Nov 12, 2022
Product is always great
Product is always great, but two of the three freezer packs exploded getting everything wet. I was able to repack and salvage as a former cheese professional.
Response from cheeselovershop.comNov 15, 2022
Hi Christine - thank you so much for your review! Sorry to hear about the freeze pack issue. Looks like your box went thru some extra turbulences. Don't hesitate to reach out to the customer team via email if you need further assistance or replacements due to the leakage! Happy Holidays! Sebby
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Mary
Nov 8, 2022
The perfect bite kit brie choice
The perfect bite kit brie choice, so good it was gone in three days in my house!
Response from cheeselovershop.comNov 15, 2022
Hi Mary, thank you for your review! What can we do to deserve a 5 stars? We are always looking for our consumers satisfaction. Please share our site with friends and family. In the meantime - Happy Holidays! Sebastien
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