CheerbleReviews of cheerble.com

お水が出なくなり、修理もしくは交換依頼をしました。 外国製の製品は、サポートが悪く、今回も返信が無いかも？とか、捨てることになるかも？と思いつつ問い合わせをさせていただきましたら、迅速に代替え品を送っていただき、大変助かりました。 メールの返信もちゃんといただいて、とても安心しました。 今のところ順調に動いております。 交換フィルター購入でお世話になっておりますので、 引き続きどうぞよろしくお願いいたします。 製品自体は、ワンコにとって、快適なようです。 ありがとうございます。

We purchased the Wicked Ball and Wicked Bone over a year ago, and our dog loves them. After about a year of use, the Wicked Bone started losing its Bluetooth connection intermittently. I reached out to Cheerble's customer service, and they were fantastic to work with — they quickly responded and walked me through some troubleshooting steps to try to fix the issue. When troubleshooting didn't resolve it, they didn't hesitate to offer a replacement, even though the product was well past the point of purchase. I received a confirmation email with tracking info right away, and the replacement arrived and works perfectly. It's rare these days to get this level of support for a product after a year of use. It really speaks to how much Cheerble stands behind their products. Highly recommend both the toys themselves and the company for backing them up.

Had a problem with a Cheerble pet drinking fountain and the team addressed the problem quickly and to my complete satisfaction!

First of all... this is my dog's favorite toy! Even when the core is out to get charged she plays with it. The core encountered some weather, so I reached out to see if I could just get a replacement core. Nope... they are sending me a NEW REPLACEMENT CHEERBLE instead! Great customer service!

Top product, innovatief en werkt héél goed. Klantendienst was ook zeer behulpzaam met het oplossen van een probleem.

私の愛猫が給水機のノズルを分解して遊んでしまい、どこかに隠してしまいました。 ノズルが見つからないまま2ヶ月が経ち困っていましたが、ノズルだけを取り寄せられないか相談したところすぐにパーツだけを取り寄せるよう手配してくれました。 届くのが楽しみです。ありがとうございます。

I've been using the Elfin D1 Pro for quite awhile now (I was a kickstarter backer) and my dogs and cats LOVE them! We have 4 of them and I cannot tell you how much I love not having to deal with a pump. It's super easy to clean and refill. We haven't had a single issue with any of them. My pets actually drink more because of the circulating water.

The Wickedbone has easily become one of my dog's favorite toys! As a young toy poodle, he needs a lot of mental stimulation, and the interactive timer mode really keeps him busy when I need to work, allowing me to focus in peace. The Wickedbone can move around uninterrupted for 5, 10, 15, or 20 minutes when the interactive timer on the app is set, rolling gently on the floor. Highly recommended for any dog owners who need a small break from constantly needing to throw toys around while working from home :D