CheerbleReviews of cheerble.com

Good products,Very kind, fast support and very understanding and good at solving problems

Amazing customer service. Originally ordered the Wicked Air Ball, unfortunately my dog was fixated on unscrewing the ball almost immediately. When I reported the issue, the customer service rep recommended the Wicked PE ball, which doesn’t unscrew, and sent the new model as a replacement. The product is well made and my dog really enjoys the PE model!

Excellent service! The inner core of our Wicked Egg stopped working. I wrote about my problem to Elaine at Cheerble Support Team and it was determined that I needed a new center core. Elaine is going to send me a replacement.

I never received the Candy Brush. US customs has changed (thanks Trump) and the Candy Brush is with our USPS on its way. Cheerble reached out this morning to explain the delay. They also offered to send me an "Ice Cream Ball" as a replacement for the M3 ball that was too loud for my delicate little girly-girl cat. These are great toys distributed by an obviously great company Cheerble. They will respond to compliments as well as complaints, and they will go out of thier way to make things right. Just try to remember that "day time" in the U.S. is "night time" in china and we all need to sleep :)

The Wicked Ball SE is the perfect size for my 25 pound dog. It’s fun to see my dog interact with the ball and move around.

The response from customer service was swift and very helpful. My pup loves his new toy!!

Very happy with our experience with Cheerble! My dogs (15 & 3) loved the Wicked ball. Will most definitely order more.

I bought the Wicked Ball version of their product assuming it would roll like all other products but it would only bounce. I reached out to customer service and they said the one I wanted was the Wicked Air product and offered to ship me one free of charge in exchange for a company review. Based on Customer Service 5/5.