CheerbleAt Cheerble, we’re all about bright ideas for brilliant pets that bring owners and their companions unforgettable moments of play, relaxation, and unconditional love.
Cheerble (cheerble.com) has 230 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Andrea S.
Well-designed products, my cats love their new toy. They also offered great customer service when I had an issue with some components fitting incorrectly, I don't know the exact cause of the issue, but they efficiently send me a replacement
Ibu
Thank you for your quick and polite response . My dog enjoys playing the new toy.
Nob
I purchased a product on Amazon Japan. Unfortunately, I found a minor initial defect, and when I tried to request an exchange through Amazon, the only option available was a refund. Since my cats really liked the product, I wanted a replacement rather than my money back. I decided to contact the support team by email, and after a very courteous and prompt exchange, they arranged to send me a replacement unit. Among all the customer support I have received from various companies, this was truly one of the best. Thank you so much — I was really impressed, and I’d be happy to buy from this company again.
Kaelyn L.
I bought a wicked mouse and a ball for my cat and my cat loves them! The ball works best on hard flooring and the added bell always is a great attention-getter. The mouse was originally my cat’s favorite but I think there was a battery issue and it started to loose power. Customer service was excellent and I got a new upgraded PLUS version from the company. Highly recommended toys
Clem
We ordered the wrong ball but customer service was very prompt to help get the right one at no cost. We look forward to receiving it!
Jennifer L.
Delivered the wrong toy - dog toy instead of cat toy. Order was correct. Sent email, customer service was very friendly and quickly reacting, offering the right toy to re-send. It has arrived now, the cats love it and it‘s really good quality. Much better than the copies existing as more prey like options to trigger their hunting skills.
Valerie K.
It’s my cats’ favorite fountain but it was having issues with the warning light going on stopping the motion sensor. In contact with their CS team who was super responsive and helpful. Sent me instructions on a possible fix and it worked! Even followed up with me multiple times to ensure issue was fixed. Really excellent customer service and still my cats’ favorite fountain the Elfin!
Sheila McGarity W.
I had a problem with the dog toy no longer operating, and they were very responsive, and are sending a replacement.
