CheckrReviews of checkr.com

Checkr recently performed a background check and it came back clear. However the company I applied said that my check did not come back clear. I asked for a copy of the report, checkr said they could not disclose what they sent to my company and refused to allow me to dispute the supposed findings. I did get it straightened out with my company and had told checkr that it was resolved. Now checkr has taken it upon themselves to email me a letter saying they would reach out to my employer and have me terminated. Keep in mind everything to checkr is in writing so I have not said anything that would give them any reason to do this other than asking for a copy of my background report so I could dispute any adverse findings. I contacted them by chat and had them inform me that I supposedly requested them to do this but when asked to be sent a copy of this email they referred me to my original email asking for a copy of my report. The agent obviously lacked basic English comprehension as the line he claimed in the email had nothing to do with what he claimed. Also there was nothing foul in the email, it was completely professional. This company should not be allowed to perform background checks as their agents all seem to lack the ability to read. Even after the check is done they still claim the right to harass your employer and you even when the only issue is them not being able to read.

Ran this and paid for myself. I have not been able to view actual results. Whats the deal?? Getting run around and was told the company that ordered it I have never heard of. Ripoff.

Worthless company . They are sooo bad on goggle they removed there ratings.. and corporations still use this trash company... sad

This company marked my drivers license as expired. It expires in 2028. That is 4 years from now. If you finally get to speak with someone they push the blame on the company doing the check. I checked the DMV and my license is current. Last month I had one completed and it was clear with the same license exp date of 2028. They don't help, they say there is no one that marked it wrong, but someone did. This did not come from the DMV so Checkr did it and reported it to Uber. Now I can't drive to pay my bills.

I submitted a background check on May 8th. It is now June 21st, and my well-being is in jeopardy as a result of CHECKR! I inquired several times about my background check, only to be lied to and told that they were waiting for Georgia, Fulton County, which I haven’t lived in for 15 years! It was only then that I reached out to my employer because my anxiety levels were through the roof! They told me they were waiting on Michigan. The staff never told me they were waiting on Michigan! They never once apologized for the misunderstanding or acknowledged that a mistake was made. Before I found out they were waiting on Michigan, I started to reach out to counties in Georgia to verify, and they had no idea what I was talking about. It gets worse! After learning we were waiting on Michigan, I was still puzzled because I haven’t lived there in over 8 years! The background check only goes up to seven years, so I’m convinced that Checkr purposely did this to wreak havoc on my life! The tools they are using are not good for business and are bad practices! As a result, my bills are behind, and my sense of well-being is in turmoil! Meanwhile, they get to go home just fine. This has left a dismal impact on my sense of security overall. I can’t express how robbed of joy I feel. My anxiety is through the roof, and I am left under an exponential amount of stress. They keep running me around in circles and not providing clear and concise answers! They continue to provide false ETAs every step of the way. At this point, I can’t stomach another ETA because I know it’s not true. It’s like a never-ending cycle! I don’t have any confidence, faith, or trust in any ETA provided. This has been the worst experience of a lifetime! I hope to never experience this again! This was the experience from hell, and I can’t express this enough!

They won’t give me any answers on why they are preventing me from working on DoorDash that company is a joke and should be illegal

Current employee - You think it’s bad as a customer? I can fill you in on what goes on, on the other side… AI is used for employment verification and most criminal searches. There are often errors but the dispute and CS team are so incompetent, they rarely get fixed. Their biggest client Uber is working with other vendors because Checkr keeps f’ing up. The CEO is obsessed with going public. So much so that he laid off 32% of the staff and relegated every department to a skeleton crew. As bad as it was before, it is much MUCH worse now. First Advantage or Sterling are their competitors.

First, it took 3 months to get my background check. My application expired. Then they flagged me as being on a sex offender registry, even though the person only has a similar name as mine. They are a different race, different birthdate, and different year. Obviously, I'm not very happy about losing a job opportunity because of this invalid information.