CheckrCheckr’s mission is to build a fairer future by improving understanding of the past. Our platform makes it easy for thousands of customers to hire millions of people every year. Using Checkr’s advanced background check technology, companies of all sizes can better understand the dynamics of the changing workforce, bring transparency and fairness to their hiring, and ultimately build a better future for workers.Find out more about Checkr at www.checkr.com.
Checkr (checkr.com) has 1,008 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Claim this listingInternet & Software · El Monte, California
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Showing 431 reviews with 1 star · Clear filters
Betty
If I could give it zero stars, I would! They took my money and didn't give me anything in return. I paid for a SSN trace in myself and they charged me for nothing. I mean I got no information in return. What's the point? How do I know if my SSN isn't being improperly used if I don't have a report to go by. I asked for a refund and they said no. It's incredibly difficult getting customer service.
Warren
They flag pending charges before the person has their day in court and proven guilty or inocent by the judge. A pending charge is not a confirmed charge.
Gabriel G.
I am Uber and Lyft driver this is the wrost company I have ever seen Lyft did my background check in under 24 hours and while the Uber one they have NOT updated and it’s been 3 months I mean we can lose houses cars credit over your slow and unprofessional service
Dustin O.
I used this service to run a background check on myself for accuracy at the cost of $50. The "completed report" had zero details and it is impossible to get any technical support. I am challenging the charge to my credit card.
Daniel
They are grossly incompetent, the worst background check company I ever came across with. Their incompetence could have caused me to lose my job.
Hakan O.
It’s a nightmare. The website doesn’t work and you chat with a robot. I’m supposed to get a link so I can reset my password but I never got it. My friend needs to update his DL they don’t have a phone number. Why do they even exist??
Laura V.
Would not recommend this company to anyone. Ordered a background check for a new employee. They upcharged me for an educational verification that I requested and then did not complete the educational verification. They wrote in the notes that they could not verify the potential employee, but per their notes they called once to the registrar and did not follow up. This company is a complete scam. I tried repeatedly to talk with their customer service about the charge, but they kept sending me generic robo-emails to thank me for my understanding and info about their fee structure without ever addressing the fact that they charged me for something they did not provide. I now have to take the time to dispute this with my credit card company. I would never ever advise anyone to use them unless you love losing money.
Jackie C.
The company website does not allow you to cancel your membership. There is no way to talk to a real person, or even ask the question from chat, or send a message or email to do so. There are only two categories for chat. There is also no way to change my payment method, so I am locked in to a monthly $39 payment and unable to cancel.