CheckrReviews of checkr.com

I ordered the personal background report for $50. The company website completely misrepresented what I would get back for my $50. All they gave me was a list of each area saying complete or clear, with zero details. I ordered the report to get details on my SSN, the website lists the description of that report element like this "Searches databases, like lending institutions, utilities, schools, and credit card companies to provide basic information about a social security number such as associated names and addresses." The resulting report provided by Checkr had none of that, it said only "SSN Trace Complete" with no other viewable details. I was definitely scammed, hopefully you all are smarter than me and check TrustPilot before spending your money on this scam website.

I’m an active duty service member just trying to sign up so I can Uber on my free time. Tell me why my background check to get into the actual military came back faster than my background check to drive for uber did. I’m not some crazy criminal just you average American. Checkr is a joke

if I could give a zero stars, I would. I am beyond outraged with this company’s handling of my background check. They initially gave me an estimated completion date, which has long passed, and here I am—EIGHT days later—still waiting. Tomorrow marks the eighth day, and nothing has been done. No updates, no urgency, no accountability. This delay has left me completely out of commission, unable to work or earn any income. I have bills to pay, a family to support, and responsibilities piling up while this company sits back and does nothing. It’s absolutely unacceptable, unprofessional, and downright obnoxious how they continue to operate with no regard for the people depending on them. A background check should not take this long—especially when people’s livelihoods are on the line. Get it together. This is disgraceful.

Background checks are said to take 3-7 days. It’s been nearly a month and I cannot work until it’s done so this company is the reason I’m in debt this month. Angry couldnt sum up how I feel.

I have to say it's a rubbish, incompetent company. They didn't accept the employment documents they specifically requested, and after several weeks of pending, they decided it was not approved. All thet had to do was make A phone call to the company lmao. Companies that use this garbage are also incompetent unfortunately.

I would give this company fewer than 1 star if I could. They cancelled a background check on a candidate for one of my jobs because of an error on their end. However, they still charged me. After an incredibly long and frustrating exchange with customer support (a serious misnomer for this company) they credited part of the charge back to the account. When I contacted customer support again to request a credit they responded with an email that abruptly stopped halfway through. The part of the email that was there promised that my case was being moved up the chain of command and that I should respond to that email with documentation showing my claim. I never received another email and all of the documentation is on there site. This is an absolutely unprofessional company.

Unfortunately, I’m not able to give less than one stars but they certainly earned it. They charged me $99 and because my employee had only an ITIN number they were unable to issue a refund and unable to provide me any sort of report on them. So this company will charge you $99 and deliver you absolutely nothing. Complete waste of time and I will be following this review with a formal complaint to the Better Business Bureau. Do not use this company. Do not use this company!

Worst background check company ever. I’ve been waiting on my background check for 4 months now and it’s still pending. When I reach out to someone they offer no help and no legitimate reason for how long it’s taking. I wish uber would use a different company for these annual background checks