CheckrReviews of checkr.com

Poor layout, difficult to complete, asks for irrelevant information (why do you need me to enter both expiry and start date of my passport, especially when I’ve given you a photo of it!) I couldn’t enter any education history because if I did, I would have to print off and upload a manual form ‘for verification’ - is it 1986? I don’t have a printer so what am I supposed to do? I even have the certificate available but no, this company wants to add an extra (pointless) step.

Catastrophic experience! I've entered my reference almost three weeks ago, things didn't move despite me adding as many documents as I could. Then started to ask me for documents which were really hard to get. One of my previous employment came back with a 'concern' mark, they state that they have tried every mean to reach out to my previous employer except asking me if I had more contacts to provide them. The company doesn't care about the impact of these things. Not only am I risking delaying my starting date, but now I'm also at risk of losing the job I worked hard to get. Impossible to have direct answers from them.

The turnaround time was supposed to be 10 minutes, but it turned into 24 hours then 72 hours and then 2 weeks (which isn't guaranteed). I have screenshots to prove it, but no option to upload. These Checks clowns are an absolute joke.

This is one of the worst background check companies out there. They take weeks to complete a yearly background check. They are costing me money on Rideshare because of their ineptness. This company doesn't even offer a phone number to call. They make you speak with some AI that is utterly useless. I am praying that they try and find a criminal background. Something to keep in mind if you are a law-abiding citizen and they turn you into a criminal. Hire a Consumer Attorney and file a lawsuit for damages. I had no choice but to file suit against one of these companies that almost cost me a job. I did receive a settlement after about 6 months. Do not let these companies jeopardize your future!

Can not handle background checks in a timely manner. Every other company on the face of the planet can get it done within 3 days. They have me waiting 4 weeks. I reached out to ask what was going on and if we could speed it up. They refused to do anything. Tried to blame my city and county but I have never had an issue here before.

Won’t answer the phone. They won’t reply when they need to contacted. I’ve been out of work because of a simple background about my drivers license and now it’s keeping me from working. This is unacceptable.

NO STARS THIS COMPANY DOES NOT DO BACKGROUND CHECKS! They are basing their checks on ppl calling in and reporting! Placing things on your background check that are accusations! Ppl calling in to a company that uses this service & without a conviction (SIMPLY AN ACCUSATION) the’re calling it “On your background check!” That is not how that works!!! ANYONE & I mean ANYONE can call and claim you’ve done something wrong. And checkr considered a criminal offense. And “adds “it to your background check. COMPLETE BULLSHIT!!!! I know felons doing Uber & Lyft and Uber & Lyft exclusively uses CHECKR WAKE UP PEOPLE! This service is FAKE AF!!!!

In June of 2026 (less than 3 months prior to the writing of this review) Checkr completed a background check on me in under 2 minutes. About a week ago, a I received a once in a lifetime job offer. The only catch? Firm start date of 09/15/26. No problem! I accepted, gave notice to my current employer, and immediately filled out the Checkr email from HR. The ETA was initially Fri 09/11/26. That got updated to 09/18/26. And now, on 09/13/26, I just received an email that the new ETA is... OCTOBER 26! HR has already reached out to say they may have to rescind the offer because they cannot wait 6 weeks. Honestly, I don't blame them. I do blame Checkr. Despite the recent check having cleared in 2 minutes, nothing in my life having changed since then, an absolutely squeaky clean record, and me having worked for many years in secure federal settings requiring MUCH more extensive background investigations than this, Checkr thinks a 6 week turnaround is appropriate. Wildly unprofessional. I have tried to reach out the Checkr directly several times and simply get an automated chatbot. What a world we live in, where the fate of your family's well-being depends in part on a faceless company that can't be bothered to do their job, causing you to lose yours. Shame on Checkr. Shame. FYI in case you are in a similar situation: The FCRA requires these companies to follow "reasonable procedures" in the procurement and assembly of background reports. California also has voluntary-assumption for forseeable negligence. As well as law on negligent interference with prospective economic advantage. Potentially negligent misrepresentation if you relied on the given ETA for other actions (such as resigning from your current job). I am not an attorney and this is not legal advice.