CheckrReviews of checkr.com

A very difficult experience applying for a background check. I have worked for police and airports, so been through 10 year background checks many times and also a recent check with Persona. I am a UK citizen so have only ever needed to provide UK passport and proof of address (utility bill). I've also had multiple Disclosure Scotland checks and again, passport and proof of address is all that's required. It seems as though Checkr have set up their online forms wrong for the background check as if you input "Scotland" it asks for TWO forms of ID - birth certificate and passport. According to their website only ONE is needed for UK citizens. If you select "England" from the drop down, the form is set up correctly for UK citizens and asks for passport and utiliity bill/proof of address. Scotland is part of the UK. We are UK citizens. Requirements are the same for ID across the whole of the UK for backrgound checks, so somebody seriously needs to fix this asap as it has caused a lot of stress! Worse, you can't even speak to a person as their "chat" service is just AI and their email contact is an AI bot too.

HIDDEN FEES!!!! I ordered a simple background check and expected to pay $80ish per their order. They then used 3rd party services to complete the checks ordered and passed those fees to me. There was no mention of such fees and what they would be. My final bill over $216 for one check. Do not use them. Their support just sends back the same message again and again. I should have checked reviews before ordering. They are not worth the fees they charge.

My account got suspended and I am no longer able to access it to update my information.

I am very sadden and disappointed with this company. They deserve a zero star.

DO NOT USE !!! Checkr does not provide accurate information. They just take your money and tell you ur record is clean but you check with court houses and you’ll have warrants ETC, DO NOT USE !!

STILL WAITING OVER A MONTH FOR MY BACKGROUND CHECK! THE DATE KEEPS CHANGING AND I'VE ALREADY GONE THROUGH 2 OTHER BACKGROUND CHECKS WHO HAD IT DONE IN ONE WEEK! THIS COMPANY IS A SCAM AND WONT GIVE YOU ANY ANSWERS BESIDES THEY ARE STILL WORKING ON IT AND UNABLE TO GET MORE INFO! AND WONT REFUND! AVOID THEM!!! THEY JUST KEEP POSTPONING THE DATE TO HAVE THE CHECK COMPLETED!

This company is incredibly inept. They've started email spamming me about completing a non-existent background check (no recent changes in employment, applications etc.) and after multiple attempts to get them to correct their records, I finally had to block them. Customer service is either non-existent/automation-only, filled with imbeciles, or actively malicious.

9Because of Checkr my Lyft driver account suspended.No one to talk or communication just Ai.But not working.I lost my wages .I hate both Lyft and Checkr. I already have my clean background check document for Uber.Still Lyft suspended my account.When you lost your job how do you pay the bills.Who cares right? April 21 2026 even though they asked me update my Driver's license and I did it still no change.I can not work .If you have choice do not drive for these guys.