CheckbookReviews of checkbook.io

3.6189 reviews
Administration & Services

Checkbook

About Checkbook

Checkbook’s all-in-one push payments platform offers everything you need to disburse payments at scale. No hassle. No percentages. No hidden fees.

Checkbook (checkbook.io) has 189 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: checkbook.io
Website: checkbook.io
Category: Administration & Services
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Checkbook reviews

Showing 64 reviews with 1 star · Clear filters

cmbdiesel
Jul 5, 2023
Data scammers
No payroll information included with payment. No amount of online assistance made it possible to see any detail regarding the payment. Demanded I link my bank account, and still got nothing. Now they have all my banking info and provide zero services. Will have to change my log in information and inform my clients that I will no longer accept payments through checkbook. Data scammers is all they are. Update - checkbook reached out and stated that the details would be coming, that the check deposit was still too fresh. It was deposited 24 days ago.... Guess I'll stick to my assessment for now.
Response from CheckbookJul 5, 2023
Hello cmbdiesel, My name is John Corotis and I’m a member of the Customer Support Team here at Checkbook. If you received a payment through Checkbook and linked your bank account it is likely that your payment is currently in process to your bank account. I can promise if you contact us at [email protected] you will receive prompt service from our team. Thank you for taking the time to leave a review, cmbdiesel. Warm regards, John Corotis [email protected]
Tom
May 20, 2023
The mobile version does not work at…
The mobile version does not work at all, I have tried in every browser and even requested desktop site, it doesn’t do it. Terrible user quality
Response from CheckbookMay 22, 2023
Hi Tom, My name is Genna, a member of the Customer Support team at Checkbook. Thank you for your feedback. I am sorry you had a difficult experience with our website, please contact us at [email protected] and we are happy to walk you through the steps and assist you with any issues you might encounter. Warmest regards, Genna T.
julie B.
Sep 21, 2022
They do not reply to chats
They do not reply to chats. When and if they ever reply to your email they never answer the question. Pitiful customer service!
Response from CheckbookNov 10, 2022
Hello Julie, My name is John Corotis and I’m a member of the Customer Support Team here at Checkbook. I am sorry you have not had a great experience with our Customer Support Team. We strive to provide the best customer support we can. We recently upgraded our support ticketing system, so if you reach out to us at [email protected] I promise to help you the best I can. Thank you for taking the time to leave a review. Warm regards, John Corotis [email protected]
Jordan W.
Aug 6, 2022
This is the worst company ever
This is the worst company ever. They suspended my account in which I pay rent with and haven’t responded to me in a week. There is no way nobody is available to help for a whole week. This is ridiculous
Response from CheckbookNov 10, 2022
Hello Jordan, My name is John Corotis and I’m a member of the Customer Support Team here at Checkbook. I am sorry you did not have a response from the team for a week. That should not be happening. The reason why your account was suspended is because your billing charges keep rejecting every month. I can promise you if you contact us at [email protected] you will receive prompt service from our team. Thank you for taking the time to leave a review, Jordan. Warm regards, John Corotis [email protected]
Stephen L.
May 25, 2022
BS excuses and constant delays in receiving money
My customer has paid me using these guys, I'm a contractor, on 4 occasions now. Each time it's taken longer for the money to be deposited toy bank account. The last time it took two weeks from date of check being sent. Was advised it was a "glitch" in the system they had to fix and hoped to have payment to me that day, then took 4 days to see it still. This time I was given a date of May 27 for funds to hit my account. I just looked to see that it has now been pushed back to June 1st now. Still waiting for the excuse as to why this is happening yet again. Tried calling the number given on the multiple other complaints here on this site and the phone rings and ends with an answering machine that doesn't even state that the number/line belongs to Checkbook IO. I'm about to contact a lawyer about this as these delays are keeping me from recouping money spent on material as well as labor from jobs completed.
Response from CheckbookNov 10, 2022
Hello Stephen, My name is John Corotis and I’m a member of the Customer Support Team here at Checkbook. I want to apologize for the experiences you’ve had with payments taking longer than expected to deposit and not being able to get in contact with us. If you email us at [email protected] I can promise that you will receive prompt service and answers to any questions regarding your payments and settlement delays that you might have. Thank you for taking the time to leave a review, and if we can ever do anything for you please let us know. Warm regards, John Corotis [email protected]
shoeleh R.
Feb 16, 2022
NOT Secure
Absolutely the worst company I've worked with in a long time. I used their services for payments of commissions earned by my subcontractors. Well apparently the funds went missing between Checkbook.io and my contractors account. They accept zero responsibility saying the account was hacked and account numbers were changed? Shouldn't they have security measures in place to prevent funds this large being taken? Read their fine print which they claim releases them from any liability of missing funds. Well who else would be at fault. I wish I knew this could happen before I used their service. I thought the funds would securely be delivered to the vendors I paid but now I am being told that they are most of the time but there are instances where it can be redirected. Apparently it doesn't happen often but I'm not the first case and I won't be the last.
Response from CheckbookFeb 22, 2022
Checkbook fully understands and shares your frustration. Unfortunately, your agent's private email was externally compromised, separately and outside of Checkbook. No compromise occurred on our side. Checkbook T&C conditions clearly state that Checkbook will not be responsible for accounts compromised on sites external to Checkbook. Yet, our staff went above and beyond to assist in attempting to recover your agent's funds, including the leveraging of our bank resources.
Joe L.
Dec 14, 2021
Scam Company dont use them
Scam Company dont use them
Response from CheckbookDec 14, 2021
Hello Joe, My name is John Corotis and I’m a member of the Customer Support Team here at Checkbook. I can assure you we are not a scam. If you ever have any questions or if we can do anything for you please email us at [email protected] Thank you for taking the time to leave a review, and if we can ever do anything for you please let us know. Warm regards, John Corotis [email protected]
Jack
Dec 12, 2021
No communication after getting bank info
This company is hard to pin down due to lack of exposure on review sites, except for one that indicates it's a scam. While I haven't been scammed, it does seem like a shady business. I was forwarded to its services when trying to make an online purchase. I signed up and opted to "manually verify" my bank info with the account numbers instead of providing my online banking credentials. While waiting and having my online order timed out. I tried to login here to see what was going on and my account was terminated without any notice. There's no answer from live chat or support. Seems like they harvest banking information.
Response from CheckbookDec 14, 2021
Hello Jack, My name is John Corotis and I’m a member of the Customer Support Team here at Checkbook. If you email us at [email protected] I can promise that you will receive prompt service and answers to any questions regarding your payments and settlement delays that you might have. Thank you for taking the time to leave a review, and if we can ever do anything for you please let us know. Warm regards, John Corotis [email protected]

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Data scammers

The mobile version does not work at…

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About Checkbook

About these reviews

More in Administration & Services

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Smartphonefreedomlifestyle

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Checkbook reviews

Data scammers

The mobile version does not work at…

They do not reply to chats

This is the worst company ever

BS excuses and constant delays in receiving money

NOT Secure

Scam Company dont use them

No communication after getting bank info