CheckbookReviews of checkbook.io

Response from CheckbookJan 21, 2025

Hi Allison, Thank you for taking time to share your feedback with us. Standard ACH takes 4 business days to process. Your payment was created Wednesday, January 15th and started processing that evening. Since Monday, January 20th was a bank holiday due to Martin Luther King Jr. day, your funds will deposit on 1/22/25. If you have any other questions or if we can do anything for you, please email us at [email protected] and we'll be happy to assist you further. Best regards, Eden.

Response from CheckbookJan 14, 2025

Dear Juan, Thank you for taking the time to share your feedback here. We also appreciate your patience while we corresponded. I apologize for the delay you have experienced. If you ever have any questions or if there is anything we can do for you please do not hesitate to contact Checkbook Support at [email protected] and we will be here to assist you. Warm regards, Eden.

Response from CheckbookJan 14, 2025

Dear Lilian, Thank you for taking the time to share your feedback here. We also appreciate your patience while we corresponded during the verification process. It is important that we complete the verification process entirely in order to ensure Checkbook’s and your financial safety. Unfortunately we were unable to successfully complete the verification process for you so your account will remain disabled for this time. If you ever have any questions or if there is anything we can do for you please do not hesitate to contact Checkbook Support at [email protected] and we will be here to assist you. Warm regards, Eden.

Response from CheckbookDec 19, 2024

Dear Mary Perez, Thank you for taking the time to share your feedback here. We also appreciate your patience while we corresponded during the verification process. It is important that we complete the verification process entirely in order to ensure Checkbook’s and your financial safety. Ultimately you were not willing to share the documentation needed to complete the verification process, which is why your transaction was unable to process. If you ever have any questions or if there is anything we can do for you please do not hesitate to contact Checkbook Support at [email protected] and we will be here to assist you. Warm regards, John Corotis Director of Customer Support at Checkbook

Response from CheckbookOct 28, 2024

Hi Edward, My name is Eden and I'm a member of the Customer Support team. I have looked into this and I see that our team has been working on this diligently and in a timely manner. Currently, we are waiting for a couple of documents from you so we can process this payment. Please get back to us, you are welcome to address it to me. Once we receive the documents, I'll make sure to process this quickly. If you have any other questions, please do not hesitate to reach out to us at [email protected] and we'll be happy to assist you again. Kindest regards, Eden.

Response from CheckbookOct 15, 2024

Hello David, My name is John Corotis and I am the Head of Support at Checkbook. Thank you for taking the time to share your feedback. I see your payment credited to your bank account earlier today, which means you will see your funds in your bank account by tomorrow. The other payment option your payment sender made available was to have a check mailed. Before you chose to deposit your payment via ACH we show the date you should see your funds (by October 16, 2024) and it is also shown on your payment recipient page located in your payment email. Ultimately payment senders have control over the payment options used. ACH will take 4 business days, but there are instant payment options available as well. If you have any questions or if we can ever do anything for you please do not hesitate to contact us at [email protected] Warm regards,

Response from CheckbookOct 8, 2024

Hello Peter, We appreciate you sharing this review. We strive to provide an exceptional payment processing experience. We apologize for the delay that occurred here. f we can do anything for you or if you have any questions please do not hesitate to reach out to us at [email protected] Warm regards, Genna T.

Response from CheckbookOct 8, 2024

Hello Arnold, We appreciate you sharing this review. We strive to provide an exceptional payment processing experience. We apologize for the delay that occurred here. f we can do anything for you or if you have any questions please do not hesitate to reach out to us at [email protected] Warm regards, Genna T.