Rob L.
Bait and Switch
As some other reviewers have noted, they called me after I booked my tickets and told me that the return flight was full in basic economy - even though the website showed it as available - and I had to pay an additional $76 per ticket to upgrade to economy plus. They also told me that even though my return flight seat was no longer available, I couldn't cancel it b/c I purchased basic economy which isn't refundable (even though it didn't actually exist). This place is a bait and switch operation and I'll never book through them again.


