Do NOT buy things here! I ordered a gun from here. They told me there was an issue with my card. I thought maybe the fraud department was being a little cautious. I called my CC company and they said everything was fine. CTD said it was on their end. Then they billed my card twice. I called them and they couldn’t tell me anything so I cancelled the order and bought elsewhere. 3 weeks later and they still haven’t refunded the order. I now consider this theft and I am filing charges.
WW
William W.
I bought a Colt M4 and had it shipped…
I bought a Colt M4 and had it shipped to my FFL where I had to do the background check which came back Unresolved. Consequently the FFL wouldn't transfer the weapon. I called Cheaper Than Dirt to send a return sticker to the FFL which they never sent. So I called a week later and they informed me I would have to pay a restock fee of 10%. It's bad enough not being able to get my weapon but then having to pay 10% to return a weapon they won't transfer to me is a travesty. Obviously I will NEVER do business again with Cheaper Than Dirt. By the way They ban me from Buying from them because this weapon had to be returned.
DM
Donald M.
Terrible customer service
Terrible customer service, deleted my review of an item because of "accuracy" when it was subjective. It's fine I'll spend my money elsewhere where they don't scrub the reviews they don't like and leave the ones they do.
JJ
John J.
Poor quality, and equally poor service.
I ordered a magazine for a handgun (order No. 22748147). It was advertised as holding 15 rounds. Upon receipt it would not take more than 5 rounds, and was obviously defective. I contacted Cheaper than Dirt. Their customer service rep timely responded, and asked if I wanted a replacement or refund. I opted for a replacement. It never came. So I reached out twice, the most recent time requesting a refund since it was apparent they would not honor my initial request. Nothing but the sound of crickets in response. Exceptionally poor quality and equally poor service.
JK
JK
Invades privacy because it’s “their policy”
Requires a picture of your driver’s license to allegedly prevent against fraud. This isn’t required under the law and is a total invasion of privacy especially for products that have to go through certified middle-men who will themselves confirm the identity of buyers. Joke of a company that prioritizes the covering of their own asses over the privacy of their customers. Shop elsewhere.
JN
jamie N.
SMELLS LIKE RACISM.
If I could give less stars then I did, I would!
This place is a joke.
They’re 100% racist, homophobic, transphobic and plethora of other disgusting things.
If you can purchase anything they sell ANYWHERE else I’d do that.
They’re not professional and I hope the man that owns this company wakes up EVERY morning, puts his feet on the floor and feels the excruciating burn of plantar fasciitis after that I hope he hops around on one foot until he stubs his toe on his good foot. You’re a real piece of trash and I hope your business TANKS!
DI
Diesel
This is Cheaper Than Dirt wrapped up in…
This is Cheaper Than Dirt wrapped up in a real life deal. This happened and I am through with them. If you read this, purchase from them and then go through this, you will deserve it.
Online I am looking for 30 round AR clips.
I order 3 magazine clips from Cheaper Than Dirt and pay them.
Efficiently CTD sends the clips. Sealed in plastic, I have to open the packages to find out that they all weren't working, not as described, and definitely not worth the money or effort. They were 30 round AR clips claiming "Made in America ". The claim was that they would hold 30 rounds. I managed 12 rds in one of the clips and the other 2 wouldn't hold 10 or less. Let me tell you, 10 was a pain to load. I could hear the spring twisting and was fearing they wouldn't even push the rounds up to load in the chamber. Cheaper Than Dirt sent me Asian crap.
I contact Cheaper Than Dirt and request a refund.
I return the clips that cost $51.56. Cheaper Than Dirt sends me a label so I can return the faulty products.
I receice a refund of $35.26.
So in conclusion, I pay $16.30 to waste time and money to see that CTD is still selling this garbage.
Naturally I'm not happy about throwing over $16 out the window wasting my time.
So in classic form, Im telling everyone I speak with, leaving reviews at every forum socially and locally, leaving a Yelp review, Google, and the BBB. Yes I'm filing a complaint with the Better Business Bureau.
When I'm finished, the people I come in contact with will know this company by a new name...
CHEAPER THAN S**T AND SNAKIER THAN DIRT. This is a company that treats their customers with these policies and is bound to fail in a world where people just want what was described and expect a fair deal. In my opinion, I didn't receive either.
There are too many competitors that are honorable, sell excellent products, and have superior pricing.
Good luck.
RN
robert N.
Scam selling products they do not have…
Scam selling products they do not have in stock but say they do. Don’t waist your time