Chat AppReviews of chatlyai.app

I requested a refund within 2 hours of purchase, which is clearly within their stated 12-hour refund policy. Despite meeting all the conditions, my request was ignored and no refund was processed. This clearly shows that the company does not honor its own refund policy. The lack of response and poor handling of this issue is very unprofessional. I would strongly advise others to be cautious before subscribing.

It's a scam company. They rank first in the sponsored section, which leads people who don't yet know about AI to sign up, like me, wanting to subscribe to Calide. I paid $95 for a year, and it only lets me ask two questions per day. Their appointments only offer the option to "upgrade" or log out. It's a scam that makes you suscribe by mistake and it’s horrible what you receive after paying.

⭐ 1/5 – Misleading branding I subscribed to Chatly AI thinking it was Claude, the official AI assistant by Anthropic. The app's branding closely mimics Claude's, and there is no clear disclosure that this is a completely unrelated third-party product. I only realized my mistake after being charged. This is deceptive to consumers and I would strongly warn anyone looking for Claude to go directly to claude.ai instead. I have requested a refund and hope it gets resolved, but I can't recommend this service to anyone.

Scam, Basically what all the other reviews said.

Misleading Advertising: They used the trademarked name and branding of a competitor (Claude/Anthropic) to divert customers into a paid subscription. I unfortunately paid for the service this way. They refused to refund me even though I contacted them almost immediately. Currently aiming to pursue this further. YOUR RIGHTS: The "Cooling-Off" Period: In the EU, you generally have a 14-day right of withdrawal for digital services. While companies often try to claim that "starting the service" waives this right, this waiver is usually only valid if they provided a clear, separate checkbox for it—and it does not apply if the contract was entered into under false pretenses (misleading you about what you were buying). Chatly's Own Policy: Their internal policy actually states that annual subscriptions are eligible for a refund within 24 hours if usage is minimal (typically under 7 messages). If you contacted them quickly, they are violating their own terms.

This company are not accordance with EU Directive 2011/83/EU on Consumer Rights,

This is a scam, i wanted to sign up to Claude, but by some means signed up to this in stead, I am unable to stop my subscription.

This is a complete scam for sure! Those AI tools that are listed doesn't work properly - the quality of the answers are below those given by free models, even though they claimes that they are the latest ChatGPT, Claude, etc. The models cannot read pdfs, forget the questions in the chat, and so on.