Diyala Z.
I subscribed for a 1-month basic plan…
I subscribed for a 1-month basic plan and I don't think the service is worth the money. I mainly needed it for editing text but it failed to give me good results, even compared to free ChatGPT. First, it was almost impossible to get what I asked for. For, example, it kept giving me text as connected paragraphs, with no line breaks, and with wrong punctuations. It seems that it was impossible for it to comprehend what a line break is so it kept giving me the same result despite my many requests and clarifications. This is only an example of the relative inferiority of the tool as I had the same issue with many other aspects. I simply had to stop using it and switched back to ChatGPT. On top of that, I was upset by the fact that my subscription was automatically renewed although I did purchase what is described as a "one-month" plan, which indicates that the subscription will stop unless I ask for renewal. The purchase page doesn't clearly state that they will renew automatically. When I complained and asked for a refund, they explained that the renewal terms were mentioned in the long terms and conditions page –which we all know that non has time to read– and they refused to give a refund despite explaining that I don't need the service and I'm happy for it to be cancelled immediately (I was still at the beginning of the renewal then). The only little advantage of it was that it probably dealt slightly better with resources (citations) compared to ChatGPT. But, honestly, I don't think this compensates for the lower quality of text editing or the bad experience overall.

