CharlieCharlie is a banking solution designed for people 62 and older and receiving Social Security benefits. Charlie gives you more for your money, fraud protection to keep it safe, and delivers it with an experience that’s relatable and respectful.
Charlie (charlie.com) has 582 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Garry D.
Do a great job
Response from CharlieAug 8, 2024
Hi Garry, we’re so glad to hear that you’re enjoying our services! Your satisfaction is our top priority, and it’s wonderful to know that we’ve been able to meet your expectations. Thank you for choosing Charlie!
Doris G.
I always get my SSI check when they say I will and the customer service is the best
Response from CharlieAug 8, 2024
Hi Doris, Thank you for taking the time to leave such a wonderful review! We're thrilled that our team could provide you with the support you deserved. We strive to provide the best possible service, and it’s always encouraging to receive such positive feedback. Thank you for choosing Charlie!
Jesus F.
All I can say about my experience since I switched to Charlie is that they are marvelous, and outstanding with there service, and with what they offer on they service. I have no regrets, or anything thing negative to say and the services they offered me. My SS check reaches exact on the day they say it suppose to arrive. 👍👍👍👍👍
Response from CharlieAug 20, 2024
Hi Jesus, Thank you for sharing your experience! We’re delighted to hear that our customer service team was courteous and efficient. Your satisfaction is our priority, and we’re pleased to know that we’re doing a good job. If you ever need further assistance, please don’t hesitate to reach out. Thank you for choosing Charlie!
Brenda T.
Charlie Is the best banking app I have ever used. The fact that it caters to seniors is even better. No worries here, they keep me informed on everything.
Response from CharlieAug 20, 2024
Thank you for your positive review, Brenda! We’re delighted to hear that you’re enjoying our banking app. Our team works hard to offer the best solutions to our customers, and it’s great to know we’re hitting the mark. If you have any further feedback or questions, please feel free to contact us. Thank you for choosing Charlie!
William K.
Charlie understands the foubes of the banking industry and makes them less your problem, giving you more control just as promised.
Response from CharlieAug 20, 2024
Hi William, Thank you for your positive feedback! It’s great to know that our efforts to provide excellent service are appreciated. We’re committed to continually improving and providing you with the best banking experience possible. Thank you for choosing Charlie!
Sachie O.
Charlie is an exceptional banking system for me. It helps me a lot.
Response from CharlieAug 8, 2024
Hi Sachie, we’re so glad to hear that you’re enjoying our services! Your satisfaction is our top priority, and it’s wonderful to know that we’ve been able to meet your expectations. Thank you for choosing Charlie!
Christine M.
I honestly feel that they are gonna keep my money safe because they are good at keeping me notified of stuff and I don’t think somebody’s gonna be able to get my money like they tried to from a different card I was using
Response from CharlieAug 8, 2024
Hi Christine, we appreciate your kind words about our fraud protection services! Your security is extremely important to us, and we’re delighted to know that you feel safe banking with us. We’re always here to help if you have any concerns or need further assistance. Thank you for choosing Charlie!
