CharlieCharlie is a banking solution designed for people 62 and older and receiving Social Security benefits. Charlie gives you more for your money, fraud protection to keep it safe, and delivers it with an experience that’s relatable and respectful.
Charlie (charlie.com) has 582 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Billy C.
Customer service is always good, especially responding to your questions, excellent team work.
Response from CharlieAug 20, 2024
Hi Billy, We’re grateful for your feedback! It’s great to hear our team was able to assist you well. Your satisfaction means everything to us, and we're pleased to know we’re on the right path. We're here whenever you need us. Thanks for choosing Charlie!
Brenda S.
Love Charlie account irs amazing get NY check early love I get rext each time my card used can't ask fir more in co good as this own I recommend any body over 62 u want regrets it
Response from CharlieAug 20, 2024
Hi Brenda, Thank you so much for your kind words! We're thrilled to hear that you're happy with our services. Providing excellent service is our top priority, and it’s great to know we’re meeting your expectations. If you ever need any assistance, please don’t hesitate to reach out. Thank you for choosing Charlie!
Lesley R.
One of the biggest issues I encountered on receiving Social Security was the monthly payment dates, changing every month, and for me coming in the middle of the month. Paying my mortgage on time was a juggling act. Now I request my money the the third, the mortgage etc. is automatically deducted, and I am in control. Thank you Charlie!
Response from CharlieAug 20, 2024
Hi Lesley, Thank you so much for your kind words! We're thrilled to hear that you're happy with our services. Providing excellent service is our top priority, and it’s great to know we’re meeting your expectations. If you ever need any assistance, please don’t hesitate to reach out. Thank you for choosing Charlie!
Blanca M.
I really am enjoying dealing with Charlie because I get treated like family. And best of all, my SSI comes in when I really need it, a few days earlier than usual. Thanks Charlie,
Response from CharlieAug 20, 2024
Hi Blanca, Thank you for sharing your experience! We're delighted our team could be of assistance. Your satisfaction is our focus, and it’s reassuring to know we’re doing a good job. If you need any more help, we're here for you. Thanks for choosing Charlie!
Steve T.
This service has made my cashflow a lot more manageable, with the early deposit of SS checks; it has also been good to be able to leave a chunk in the account before the next rent comes due, and to transfer easily to other accounts as necessary.
Response from CharlieAug 20, 2024
Hi Steve, we’re so glad you’re enjoying our Money Movement features]! Your positive feedback motivates us to keep innovating and providing top-notch solutions for our customers. If there’s anything more we can do for you, please let us know. Thank you for choosing Charlie!
Lisa J.
When I have called the customer service has been great
Response from CharlieAug 19, 2024
Dear Lisa, your wonderful review made our day! We’re thrilled to hear that our customer service team was able to meet your needs. Providing excellent service is what we strive for every day, and your feedback encourages us to keep up the good work. Thank you for choosing Charlie!
Vicky M.
This is great card they send your money when they leave you a notification on your phone and I would let people know how good they are
Response from CharlieAug 8, 2024
Thank you for your positive review, Vicky! We’re delighted to hear that you’re enjoying our 'Move Money' and 'Fraud Shield' services. Our team works hard to offer the best solutions to our customers, and it’s great to know we’re hitting the mark. If you have any further feedback or questions, please feel free to contact us. Thank you for choosing Charlie!
Jeannie S.
They provide awesome banking experience and fraud protection, they truly are amazing for anyone 62 or older. I'm one very satisfied customer Jeannie S. 7-23-2024
Response from CharlieAug 8, 2024
Hi Jeannie, we appreciate your kind words about our fraud protection services! Your security is extremely important to us, and we’re delighted to know that you feel safe banking with us. We’re always here to help if you have any concerns or need further assistance. Thank you for choosing Charlie!
