CharlieReviews of charlie.com

4.5582 reviews
Banking & Money

Charlie

About Charlie

Charlie is a banking solution designed for people 62 and older and receiving Social Security benefits. Charlie gives you more for your money, fraud protection to keep it safe, and delivers it with an experience that’s relatable and respectful.

Charlie (charlie.com) has 582 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: charlie.com
Website: charlie.com
Category: Banking & Money
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 92% of reviews.
Latest: Most recent review: July 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Charlie reviews

Showing 463 reviews with 5 stars · Clear filters

Julie T.
Jul 28, 2024
This is the first time I got a card…
This is the first time I got a card that is Great. It makes me feel better happy, and feel like they they hi Julie in that feel at home, like they been knowing me for a long time, I love everything about this Charlie account.
Response from CharlieAug 6, 2024
Hi Julie, we’re so glad to hear that you’re enjoying our services! Your satisfaction is our top priority, and it’s wonderful to know that we’ve been able to meet your expectations. Thank you for choosing Charlie!
Ida S.
Jul 28, 2024
I had a problem
I had a problem and I highly please with the customer service representative who assisted and helped solve my problem.
Response from CharlieAug 6, 2024
Hi Ida, Thank you for sharing your experience! We're thrilled to know that our customer service team was able to assist you effectively. Ensuring your satisfaction is our top priority, and we're glad to hear we're meeting your expectations. Thank you for choosing Charlie!
Theresa M.
Jul 26, 2024
I have no complaints about Charlie…
I have no complaints about Charlie Financial. Everybody has been awesome.
Response from CharlieAug 6, 2024
Hi Theresa, Thank you so much for your positive review! We’re delighted to know that you’re satisfied with our services. Your feedback is invaluable to us as we continue to strive for excellence. Thank you for choosing Charlie!
Cynthia L.
Jul 25, 2024
Identity Fraud they went above andf beyond to help
Recently, I was a victim of identity theft and identity fraud; Charlie//financial helped me set up a new email address and protection so that no one could compromise my account or my social security check in the future. The last anything of mine had been compromised the financial institution left it up to me to fix the problem. Charlie has gone above and beyond by helping me feel more secure then any other institution ever has.
Response from CharlieAug 6, 2024
Hi Cynthia, thank you for your positive feedback! We’re glad to hear that our fraud protection services have provided you with peace of mind. Our team is dedicated to ensuring your financial security, and we’re constantly working to enhance our protective measures. If you have any questions or need support, we’re here for you. Thank you for choosing Charlie!
Royce H.
Jul 25, 2024
Charlie is GREAT!!
Charlie keeps an accurate running of my ledger so I know exactly where I am at with my money and helps me move cash where I need to. Their bill pay is awesome.
Response from CharlieAug 6, 2024
Hi Royce, we’re so glad you’re enjoying our Pay a Bill feature! Your positive feedback motivates us to keep innovating and providing top-notch solutions for our customers. If there’s anything more we can do for you, please let us know. Thank you for choosing Charlie!
Richard
Jul 25, 2024
Charlie is giving me security in these…
Charlie is giving me security in these times of insecurity. They give me the tools to have control and when I make a mistake they help find a solution
Response from CharlieAug 6, 2024
Hi Richard, we’re so glad you’re enjoying our Fraud Shield features! Thank you for sharing your experience. It motivates us to keep innovating and providing top-notch solutions for our customers. If there’s anything more we can do for you, please let us know. Thank you for choosing Charlie!
Jean T.
Jul 25, 2024
Talking with a person that knew.
Talking with a person that knew about this situation and took care of it quickly. He was very polite and concerned.
Response from CharlieAug 6, 2024
Hi Jean, Thank you for taking the time to leave such a wonderful review! We’re glad to hear that our customer service team was able to assist you empathetically and professionally. We strive to provide the best possible service, and it’s always encouraging to receive such positive feedback. Thank you for choosing Charlie!
Geneva M.
Jul 24, 2024
Excellent service
Excellent service
Response from CharlieAug 6, 2024
Hi Geneva, we’re so glad to hear that you’re enjoying our services! Your satisfaction is our top priority, and it’s wonderful to know that we’ve been able to meet your expectations. Thank you for choosing Charlie!

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Charlie reviews

This is the first time I got a card…

I had a problem

I have no complaints about Charlie…

Identity Fraud they went above andf beyond to help

Charlie is GREAT!!

Charlie is giving me security in these…

Talking with a person that knew.

Excellent service

About Charlie

About these reviews

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Charlie reviews

This is the first time I got a card…

I had a problem

I have no complaints about Charlie…

Identity Fraud they went above andf beyond to help

Charlie is GREAT!!

Charlie is giving me security in these…

Talking with a person that knew.

Excellent service