CharlieCharlie is a banking solution designed for people 62 and older and receiving Social Security benefits. Charlie gives you more for your money, fraud protection to keep it safe, and delivers it with an experience that’s relatable and respectful.
Charlie (charlie.com) has 582 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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customerJames P.
Charlie is a great system
Response from CharlieNov 15, 2024
Thank you so much for your kind words! We're thrilled to hear that you're happy with our services. Providing excellent service is our top priority, and it’s great to know we’re meeting your expectations. If you ever need any assistance, please don’t hesitate to reach out. Thank you for choosing Charlie!
Dale
Charlie is a very trustworthy. They're doing a very good job of notifying you know what's going on with your account. They're reliable than other cards that I had in the past. Thank you, keep up the good job.
Response from CharlieFeb 14, 2025
Thank you so much for your kind words! We're thrilled to hear that you're happy with our services. Providing excellent service is our top priority, and it’s great to know we’re meeting your expectations. If you ever need any assistance, please don’t hesitate to reach out. Thank you for choosing Charlie!
Nancy R.
I want to thank you for making me very happy with you cause you have made my life so easy and simple to pay my bills early and I can get my money earlier too. That's a plus for you cause I love it so much and plus you keep me posted when I will receive my money and you let me know on what I spent my money where I spent it at. Your service is an A+ . Thank you ,Nancy Vega
Response from CharlieFeb 14, 2025
Thank you so much for your kind words! We're thrilled to hear that you're happy with our services. Providing excellent service is our top priority, and it’s great to know we’re meeting your expectations. If you ever need any assistance, please don’t hesitate to reach out. Thank you for choosing Charlie!
James P.
Charlie is great; always accurate and customer service is excellent if you ever have any issues. Getting my benefits on the first day of the month is very handy and allows you to keep up with your expenses without any guesswork.
Response from CharlieFeb 14, 2025
Thank you so much for your kind words! We're thrilled to hear that you're happy with our services. Providing excellent service is our top priority, and it’s great to know we’re meeting your expectations. If you ever need any assistance, please don’t hesitate to reach out. Thank you for choosing Charlie!
Charles P.
Now lets NOT get all excited about 5 stars because we have a big problem that isn't getting solved. A big problem. For 2 months I can't transfer $$ to my Visa Debit card. I'm being told the engineers are working on it. Sara has been helping me and didn't get call backs as promised. So to pay my rent I need to go to a ATM machine (Twice for 480.00) 2 days in a row. THIS IS NOT right I'm a big fan of Charlie and know it's new but. You just raised 23 Million can't we find a way to fix this. HELP Chuck Perry Cell: (408) 309-4039
Response from CharlieFeb 14, 2025
Thank you so much for your kind words! We're thrilled to hear that you're happy with our services. Providing excellent service is our top priority, and it’s great to know we’re meeting your expectations. If you ever need any assistance, please don’t hesitate to reach out. Thank you for choosing Charlie!
Hayes H.
Charlie excels in All areas!
Response from CharlieNov 15, 2024
Thank you so much for your kind words! We're thrilled to hear that you're happy with our services. Providing excellent service is our top priority, and it’s great to know we’re meeting your expectations. If you ever need any assistance, please don’t hesitate to reach out. Thank you for choosing Charlie!
customer
So easy to deal with. Love I don’t have to have checks in my possession. Just ease of taking care of finances and early getting my SS.
Response from CharlieNov 15, 2024
Thank you so much for your kind words! We're thrilled to hear that you're happy with our services. Providing excellent service is our top priority, and it’s great to know we’re meeting your expectations. If you ever need any assistance, please don’t hesitate to reach out. Thank you for choosing Charlie!
Brenda J.
I love Charlie customer service is excellent!
Response from CharlieNov 8, 2024
Hi Brenda, Thank you for sharing your experience! We’re delighted to hear that our customer service team was courteous and efficient. Your satisfaction is our priority, and we’re pleased to know that we’re doing a good job. If you ever need further assistance, please don’t hesitate to reach out. Thank you for choosing Charlie!
