CharlieCharlie is a banking solution designed for people 62 and older and receiving Social Security benefits. Charlie gives you more for your money, fraud protection to keep it safe, and delivers it with an experience that’s relatable and respectful.
Charlie (charlie.com) has 582 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Valerie L.
They are very disrespectful! I made a mistake (not on purpose). Give me my d___ed money! I live on SSI and I'm 73 years old. I've tried calling numerous times and been shut down. I will get legal help if I have to and they will pay! I want my money transferred to my new bank account, PERIOD!!
Jesus A.
An honest and reliable financial institution, hands down just wright for me, I would recommend you to all of the 62+ community. Thank you so much.😀
Response from CharlieFeb 14, 2025
Thank you so much for your kind words! We're thrilled to hear that you're happy with our services. Providing excellent service is our top priority, and it’s great to know we’re meeting your expectations. If you ever need any assistance, please don’t hesitate to reach out. Thank you for choosing Charlie!
Lisa W.
My help with information was clear , and polite. Very helpful in my decision to change banks . Thanks Charlie
Response from CharlieNov 18, 2024
Hi Lisa, Thank you for taking the time to leave such a wonderful review! We’re glad to hear that our customer service team was clear and polite. We strive to provide the best possible service, and it’s always encouraging to receive such positive feedback. Thank you for choosing Charlie!
customer
The staff at Charlie are always helpful, responsive and professional. They have certainly made managing my monthly budget easier
Response from CharlieNov 15, 2024
Thank you for taking the time to leave such a wonderful review! We’re glad to hear that our customer service team was helpful and professional. We strive to provide the best possible service, and it’s always encouraging to receive such positive feedback. Thank you for choosing Charlie!
TERRI W.
I love my charlie
Response from CharlieNov 15, 2024
Hi Terri, we’re so glad to hear that you’re enjoying our services! Your satisfaction is our top priority, and it’s wonderful to know that we’ve been able to meet your expectations. Thank you for choosing Charlie!
Kathy M.
The people that work there are very kind and fast. Polite and make you understand everything they said to you. Thank you.Kathy Munn
Response from CharlieNov 15, 2024
Hi Kathy, Thank you for taking the time to leave such a wonderful review! We’re glad to hear that our customer service team was very kind, understanding, polite, and fast. We strive to provide the best possible service, and it’s always encouraging to receive such positive feedback. Thank you for choosing Charlie!
Robert G.
Always on time when my money 💴 arrives !
Response from CharlieNov 15, 2024
Hi Robert, we’re so glad to hear that you’re enjoying our services! Your satisfaction is our top priority, and it’s wonderful to know that we’ve been able to meet your expectations. Thank you for choosing Charlie!
Judy
Charlie Financial is a great Bank I'm pleased with the service and the helpful people who answer all of my Questions
Response from CharlieNov 15, 2024
Hi Judy, Thank you for taking the time to leave such a wonderful review! We’re glad to hear that our customer service team was able to answer all of your questions. We strive to provide the best possible service, and it’s always encouraging to receive such positive feedback. Thank you for choosing Charlie!
