CharlieCharlie is a banking solution designed for people 62 and older and receiving Social Security benefits. Charlie gives you more for your money, fraud protection to keep it safe, and delivers it with an experience that’s relatable and respectful.
Charlie (charlie.com) has 582 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Rochelle B.
Great for seniors like me
Response from CharlieFeb 13, 2025
Thank you so much for your positive review! We’re delighted to know that you’re satisfied with our services. Your feedback is invaluable to us as we continue to strive for excellence. Thank you for choosing Charlie!
Shirley R.
It is great to protect my account and else also if someone use my money they alert me to let me know
Response from CharlieFeb 11, 2025
Hi Shirley, we appreciate your kind words about our fraud protection services! Your security is extremely important to us, and we’re delighted to know that you feel safe banking with us. We’re always here to help if you have any concerns or need further assistance. Thank you for choosing Charlie!
Victoria O.
Charlie is very easy for me to use They look out for me I trust them
Response from CharlieFeb 11, 2025
Hello Victoria, thank you for your fantastic review! We’re happy to hear that you’re pleased with our easy-to-use app and it's features. Our team works hard to design products that meet our customers’ needs, and your feedback confirms we’re on the right track. We appreciate your support and look forward to continuing to serve you! Thank you for choosing Charlie!
Ronald G.
I just appreciate everything they have done for me. Thank you Ron
Response from CharlieFeb 10, 2025
Hi Ron, we’re so glad to hear that you’re enjoying our services! Your satisfaction is our top priority, and it’s wonderful to know that we’ve been able to meet your expectations. Thank you for choosing Charlie!
Deb
Charlie Financial is awesome, I just wish they were considered a real bank. But I love, love, love them!
Response from CharlieFeb 10, 2025
Hi Deb, we’re so glad to hear that you’re enjoying our services! Your satisfaction is our top priority, and it’s wonderful to know that we’ve been able to meet your expectations. Thank you for choosing Charlie!
June S.
I have enjoyed Charlie. They work very hard to help and protect their customers account. Scammers are everywhere and they help me get my check back when someone hacked Social Security office accounts. I would never leave Charlie. They have increased their protection even more since then. And not to mention it is really nice to have access to my money 2 to 4 days earlier. I’m 💯 percent anyone who deals with Charlie will just love everything about it. Great job to the staff at Charlie. Thank you ❤️
Response from CharlieFeb 10, 2025
Hi June, thank you for your great review! We’re pleased to hear that you feel secure with our fraud protection measures. Protecting our customers' financial information is a top priority for us, and it’s encouraging to know that our efforts are making a difference. If you ever have any concerns or need assistance, please don’t hesitate to reach out. Thank you for choosing Charlie!
George S.
Always ontime and no problem eith them been 1 years and very happy woth Charlie
Response from CharlieFeb 10, 2025
Thank you so much for your kind words! We're thrilled to hear that you're happy with our services. Providing excellent service is our top priority, and it’s great to know we’re meeting your expectations. If you ever need any assistance, please don’t hesitate to reach out. Thank you for choosing Charlie!
Richard H.
Easy to use app with great security
Response from CharlieFeb 10, 2025
Hi Richard, thank you for your wonderful review! We’re glad to hear that our online banking services have been convenient for you. Our team is dedicated to making banking easy and accessible, and your feedback is truly appreciated. If you have any suggestions for improvement, we’d love to hear them! Thank you for choosing Charlie!
