CharlieCharlie is a banking solution designed for people 62 and older and receiving Social Security benefits. Charlie gives you more for your money, fraud protection to keep it safe, and delivers it with an experience that’s relatable and respectful.
Charlie (charlie.com) has 582 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Maria A.
It makes me happy because I received 2 days faster my deposit. Thank you Charlie.
Response from CharlieFeb 11, 2025
Hi Maria, we’re so glad you’re enjoying our Early Direct Deposit feature! Your positive feedback motivates us to keep innovating and providing top-notch solutions for our customers. If there’s anything more we can do for you, please let us know. Thank you for choosing Charlie!
Rosemary W.
I love Charlie. I love getting my check early. They are very helpful when I have an issue. They Get on the ball with what ever is going on .up to date. Very kind
Response from CharlieFeb 11, 2025
Hi Rosemary, we’re so glad you’re enjoying our Early Direct Deposit feature! Your positive feedback motivates us to keep innovating and providing top-notch solutions for our customers. If there’s anything more we can do for you, please let us know. Thank you for choosing Charlie!
Kadeane R.
I have had a good experience with Charlie whenever I had called. I am happy with Charlie. I like that I get a text whenever I make a purchase . I also am happy I get my deposit early.
Response from CharlieFeb 13, 2025
Dear Kadeane, your wonderful review made our day! We’re thrilled to hear that our customer service team was able to meet your needs. Your satisfaction is our priority, and we’re pleased to know that we’re doing a good job. If you ever need further assistance, please don’t hesitate to reach out. Thank you for choosing Charlie!
Richard P.
Out of all the different banks,banking platforms. I like Charlie the best and it says trouble free whenever I've had a problem they dealt with it efficiently and quickly and I'm very happy with them
Response from CharlieFeb 11, 2025
Hi Richard, Thank you for taking the time to leave such a wonderful review! We’re glad to hear that our customer service team was quick and efficient. We strive to provide the best possible service, and it’s always encouraging to receive such positive feedback. Thank you for choosing Charlie!
Debbie W.
It keeps track of everything makes direct deposit easier and is great for seniors
Response from CharlieFeb 11, 2025
Hi Debbie, we appreciate your kind words about our fraud protection services! Your security is extremely important to us, and we’re delighted to know that you feel safe banking with us. We’re always here to help if you have any concerns or need further assistance. Thank you for choosing Charlie!
Debra L.
The security of the bank and being notified of all my transaction
Response from CharlieFeb 13, 2025
Hi Debra, thank you for your positive feedback! We’re glad to hear that our fraud protection services have provided you with peace of mind. Our team is dedicated to ensuring your financial security, and we’re constantly working to enhance our protective measures. If you have any questions or need support, we’re here for you. Thank you for choosing Charlie!
Cynthia H.
I haven’t had a problem with Charlie. I would recommend it to any 62 and older to sign up.
Response from CharlieFeb 13, 2025
Dear Cynthia, your wonderful review made our day! We’re thrilled to hear that our customer service team was able to meet your needs. Your satisfaction is our priority, and we’re pleased to know that we’re doing a good job. If you ever need further assistance, please don’t hesitate to reach out. Thank you for choosing Charlie!
Jo-May
I love the idea of not being able to overdraw on my account. It has saved me numerous times.
Response from CharlieFeb 11, 2025
Hello Jo-May, thank you for your fantastic review! We’re happy to hear that you’re pleased with Fraud Shield and it's features. Our team works hard to design products that meet our customers’ needs, and your feedback confirms we’re on the right track. We appreciate your support and look forward to continuing to serve you! Thank you for choosing Charlie!
