CharlieReviews of charlie.com

Response from CharlieFeb 13, 2025

Thank you for your positive review, Bonnie! We’re delighted to hear that you’re enjoying our Fraud Shield features and Early Direct Deposit. Our team works hard to offer the best solutions to our customers, and it’s great to know we’re hitting the mark. If you have any further feedback or questions, please feel free to contact us. Thank you for choosing Charlie!

Response from CharlieFeb 11, 2025

Hi Lynn, Thank you for taking the time to leave such a wonderful review! We’re glad to hear that our customer service team is trust worthy and makes you feel safe. We strive to provide the best possible service, and it’s always encouraging to receive such positive feedback. Thank you for choosing Charlie!

Response from CharlieFeb 13, 2025

Thank you, Sharon, for your lovely review! We’re happy to hear that you find our online banking services user-friendly and efficient. Our team is dedicated to providing a user-friendly experience, and your feedback reaffirms the hard work we put into it. If you have any suggestions for further improvement, we’d love to hear from you! Thank you for choosing Charlie!

Response from CharlieFeb 11, 2025

Hi Theresa, Thank you for taking the time to leave such a wonderful review! We’re glad to hear that our customer service team was patient and made you feel cared for. We strive to provide the best possible service, and it’s always encouraging to receive such positive feedback. Thank you for choosing Charlie!

Response from CharlieFeb 11, 2025

Hi Leonard, Thank you for taking the time to leave such a wonderful review! We’re glad to hear that our customer service team was knowledgeable and helpful. We have a feature under Move Money that allows you to transfer from your Charlie Visa Debit Card to another Visa Debit Card immediately. Give us a call and we'd be happy to walk you through it! We strive to provide the best possible service, and it’s always encouraging to receive such positive feedback. Thank you for choosing Charlie!

Response from CharlieFeb 11, 2025

Hi Paul, we appreciate your kind words about our fraud protection services! Your security is extremely important to us, and we’re delighted to know that you feel safe banking with us. We’re always here to help if you have any concerns or need further assistance. Thank you for choosing Charlie!

Response from CharlieFeb 11, 2025

Hi Diana, Thank you for taking the time to leave such a wonderful review! We’re glad to hear that our customer service team was respectful, fast, knowledgeable, helpful and understanding. We strive to provide the best possible service, and it’s always encouraging to receive such positive feedback. Thank you for choosing Charlie!

Response from CharlieFeb 11, 2025

Hi Jaci, we’re so glad you’re enjoying our Early Direct Deposit feature! Your positive feedback motivates us to keep innovating and providing top-notch solutions for our customers. If there’s anything more we can do for you, please let us know. Thank you for choosing Charlie!