CharitybuzzReviews of charitybuzz.com

I’ve gladly supported the charity function here but tbh I don’t plan on bidding for anything going forward. Not that I don’t support the charity but the Charitybuzz has poor customer service and tbh somewhat disingenuous business practices. Sad but true

Buyer Beware… do your own research first!!! Overpaid for a 7 night stay in Australia and there was an extra surcharge they added on that was not in my original bid price nor did I know until my card was charged!!!! Emailed my contact the first day we were there and 3 more times and never heard back! Horrible customer service!!!! Still waiting for an email back! Never received the free breakfast each morning for 6 people that I was told we would receive nor did we get the full day snorkeling in because a cyclone hit us the 3rd day and we had no power! We ended up spending our own money on a hotel that had power! Just a horrific vacation and a shameful company that was too busy to reply to my emails after I overpaid for a “deluxe” vacation! And after Charitybuzz responded with their apologies below and said would reach out “tomorrow”… They DID NOT… the response below was the copy and paste they use… .. what a shameful company and sad for the person who responded with lies …. DO NOT purchased anything from this company!!! They take your money and run!!!!!!!!!!!!

Don’t use this company. It’s time for people to stand up and be counted. What this company says is not true. The person that signed for it apparently was not any of us in my family. It was somebody that spelled R name wrong, and used a different initial than anyone in my family RROMEY not related to me. Have no idea who that is that’s not even my name. I asked you guys over and over again to check and see if for some reason you guys wound up with it it’s now back up on the market it’s from what I can tell through auction but it’s not through me it’s through you. Please double check your audit that I’ve asked for continuously because it did not come to me nor did I buy it. I change my credit card number because somebody was buying things with my credit card number my credit card company can’t do much because you used information for somehow to suggest that it actually was me that bought it but it was not me and nor did I receive it nor did I sign for it northern anybody in my family sign for it so therefore you stole $975 from me Find the card it’s gotta be there somewhere check your mail room check receivables Additionally, I’ve asked for callbacks and you guys refused to call me back. Additionally, you guys refused to answer the phone nine or 10 times I’ve called it’s going to some sort of voicemail. The one time I talk to one kid he was rude and disrespectful but said somebody would call me back. I’m still waiting.

Bought a golf cart of Travis Kelces over 3 weeks ago and still have yet to receive it. We have done our part and paid the money! The delivery of the golf cart is something that should have been known before the auction. This doesn’t look good for your company especially since it’s for charity.

The BID premium should be disclosed when you bid - add it right to the value you bid right on the bid page. And the retail value of the tickets/service/item should also be disclosed. After researching, and well after I placed my bid, I found that the retail value of the package I 'won' is about $900, and with the bid premium, I paid over three times the retail value. The VALUE of packages should be presented within the body of the lots when bidding is open. I would have vastly preferred to pay for the experience privately, there is no value to using CharityBuzz if there is no exclusive access to experiences. I already support LLS and would have preferred to send them the $2,500 difference between the retail value of the lot and the amount I ultimately paid to CharityBuzz. Buyer beware, I know!! That doesn't make me feel any better.

I purchased 4 package deals with 2 gifts certificates for round trip airfares with jet blue for each resort/hotel. I received 3 out of the 4 via mail. I contacted customer service right away and Scott is who replied back and said that he will just send them to me via email. I contacted him back and asked for him to send the paper certificates to me since I will need to have the actual paper certificates when I check in. Up until now from October last year when I first purchased these I have not received them. I went to actually try to book them because the expiration dates are coming and there's lots of black outdates that I was not able to book them for earlier in the year and Jetblue said that 2 of the roundtrip certificates that Scott emailed me was used by somebody else and was booked in January. I've brought that up back to Scott's attention asking for new jetblue certificates and the old certificate for the resort at Iberosyar that I had purchased and I still currently do not have anything. And its been almost a month when I first contacted him about this matter again this year. I do not believe that I should pay for something and not receive it and also be given the run around if somebody is scamming me and using the things that I purchased for their own personal use or for Sale.I am waiting for a resolution. I believe since its been so long I need to be reimbursed for the whole trip or be given a new package deal comparable to what I purchased with new expiration dates since it was not my fault I did not have any of the things for that package deal to actually use.

Let me save you all the aggravation before you bid anything from CharityBuzz / CharityBomb. This is nothing but a scam, hiding under the “charity umbrella.” What they sell is a lot less if you go directly to the source despite them saying the “value” is more than twice what the actual cost is. I don’t mind paying for stuff but I hate being scammed. Someone needs to look into this further, I’m certain none of this is actually going to charity.

Fairmont certa I got were reward certs with tons of blackout days and based on availability. Done with charity buzz