Chargeblast Reviews | Read Customer Reviews of chargeblast.com

Chargeblast Reviews | Read Customer Reviews of chargeblast.com

Chargeblast reviews

Showing 133 reviews with 5 stars · Clear filters

Kevin S.
Nov 28, 2025
Outstanding Service and Results
They are fantastic to work with. The platform is clean, fast, and delivers its promises. Their entire team is responsive and helpful. Highly recommend ChargeBlast to any company looking for a chargeback management service!
Response from ChargeblastApr 10, 2026
We truly appreciate you sharing such a thoughtful review! It means a lot to hear that you’re enjoying the platform and finding it fast, reliable, and easy to work with. Our team takes pride in being responsive and supportive, so your feedback really means a lot. Thanks again for the recommendation!
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Patriot First Supply C.
Nov 23, 2025
Great support
Great support
Response from ChargeblastApr 10, 2026
Thanks so much for the kind words! We’re glad you’ve had a great experience with our support team — we’re always here whenever you need us.
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Ekomers Europe O.
Nov 18, 2025
Powerful Service, Phenomenal Support!
We use CHARGEBLAST with Stripe, and their core service is highly effective. The learning curve during setup, especially when dealing with new concepts like Descriptors, was initially challenging. However, their customer service is top-tier. They provided detailed, hands-on assistance, effectively eliminating the confusion. We are particularly impressed with their commitment to transparency: they are honest about system flaws, explain issues clearly, process refunds, and correct problems immediately. Their communication is consistently fast and reliable. A fantastic and trustworthy partner.
Response from ChargeblastApr 10, 2026
We really appreciate you taking the time to share such a thorough review. It’s great to hear that, even with the initial learning curve, our team was able to support you and make the process smoother. Providing clear, honest, and responsive support is something we care deeply about, so your feedback means a lot. Thanks for trusting us as your partner — we’re always here for you!
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Chris
Nov 14, 2025
Andrea is the best employee!
I have been working with chargeblast for a long time now and love them. I have been working with one of Chargeblast's employees for a few months now, Andrea and she has been the absolute best. Always answering super quickly and helping me with every and all problem I have. Just an amazing employee overall, has made my experience 10x better than any other software I've used. Love chargeblast and will always use them
Response from ChargeblastApr 10, 2026
Wow — thank you so much for sharing this! We’re so glad to hear Andrea has made such a positive impact on your experience. She’ll be thrilled to see your kind words, and we’ll definitely pass this along to her. It means a lot to know we’ve been able to support you so well — we’re grateful to have you with us!
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Stefan
Nov 12, 2025
Good service and customer support
Does it job pretty well as long as you set it up correctly. Unfortunately with Shopify Payments you can’t set up Amex alerts due you not having your own MID, but that’s not Chargeblast’s fault. Overall pretty satisfied with the service and customer support is very helpful and punctual. Would recommend.
Response from ChargeblastApr 10, 2026
Thanks for the thoughtful feedback — we really appreciate you calling this out. You’re absolutely right about the Shopify Payments limitation with Amex alerts, and we’re glad to hear overall the platform and our support team have been helpful and reliable. If you ever want to explore workarounds or have any questions, we’re always here to help!
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Maria K.
Nov 12, 2025
The fastest customer support responses!
The fastest customer support responses!
Response from ChargeblastApr 10, 2026
We love hearing this — thank you! Speed matters, and we’re glad our support team has been there for you when it counts. We’re always here if you need anything!
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Matthew P.
Nov 10, 2025
Really good expere
Overall, I have been happy with my experience with Chargeblast. There customer service is amazing and they can take care of most issues within a few hours. I talked with Maria and she was really responsive and understood my needs.
Response from ChargeblastApr 10, 2026
We really appreciate you taking the time to share this! It’s great to hear you’ve had a positive experience with Chargeblast and that Maria was able to help so quickly and thoughtfully. We’ll make sure she sees your feedback — it’ll mean a lot. Don’t hesitate to reach out if you ever need anything!
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Gleetoria
Nov 7, 2025
took some to active RDR but worth the…
took some to active RDR but worth the wait.
Response from ChargeblastApr 10, 2026
Thanks for sticking with us and sharing this! We know getting RDR set up can take a bit, so it’s great to hear it’s been worth it. If you ever need help along the way, we’re always here for you.
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