Jing
Always a good experience with their…
Always a good experience with their support team. Fast and knowledgeable. They follow up.

Chargebee is the billing and monetization platform built for the AI economy. We help businesses of all sizes grow revenue by providing a comprehensive suite of solutions, including subscription management and recurring billing, pricing and payment optimization, revenue recognition, collections, and customer retention. With Chargebee’s enterprise-grade platform in your corner, you can maximize your growth potential, adapt quickly to changing market dynamics, and increase customer loyalty.
Chargebee (chargebee.com) has 107 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Internet & Software · Bethesda, Maryland
Excellent

Internet & Software · Manchester, Maryland
Excellent

Internet & Software · Silver Spring, Maryland
Excellent

Internet & Software · Columbia, Maryland
Excellent
Showing 50 reviews with 5 stars · Clear filters
Jing
Always a good experience with their support team. Fast and knowledgeable. They follow up.
Diana U.
The Chargebee team has worked tirelessly with our company to find solutions for our complex workflows and business needs. While no product is perfect, we have a dedicated account management team that is there to address our concerns and help us take our experience to the next level. The personal attention and ability to learn our business really sets this company apart.
Peter A.
We've used Chargebee for our SaaS business for 5+ years and the service and support has been excellent. It's probably the service I'm most satisfied with out of all the ones we use.
Noel
Wow, its shocking to see how these many bad reviews for this amazing company, not sure if I'm using the same chargebee as they are! My experience with them for last 3 years has been nothing but amazing. They have always provided amazing customer support and the sheer amount of features they are providing puts other similar services to shame.
Jon Z.
Great customer service, excellent product that integrates with a lot of the CRM. The onboarding team was great and helped with setting up the software.
Product O.
Scalable, clear, updating quite regularly. Support is not bad if you are an IT professional. Many options and never had a bug on their side in 2 years.
Cherlyn
First, Chargebee cares about their struggling entrepreneurs, which is just ridiculously generous given that I've tried out so many billing software solutions and they: 1. Still lack the customer portal aspect (I'm looking at you, Samcart!) where customers can, you know, actually help you out by updating their own billing info and canceling their own subscription without sending you an email and waiting for you to do it. 2. Didn't have a decently designed interface 3. Didn't update clients a day before they would be billed (so they don't get a nasty surprise) Chargebee has all of that, and much more.. and they let you have it for FREE till you hit $50k! WHAT! I'm so grateful. Being an entrepreneur is hard enough as it is. The only thing I would still like to see is a one-time purchase option, but other than that, I'm really satisfied. Thank you Chargebee!
Marcus N.
Overall very impressed with Chargebee. Simple and straghtforward to implement, good value for money and easy to work with on an ongoing basis.