Chargebee Reviews | Read Customer Reviews of chargebee.com

ChargebeeReviews of chargebee.com

3.2107 reviews
Internet & Software
Chargebee, 909 Rose Avenue, Suite 950, North Bethesda, Maryland

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Chargebee

About Chargebee

Chargebee is the billing and monetization platform built for the AI economy. We help businesses of all sizes grow revenue by providing a comprehensive suite of solutions, including subscription management and recurring billing, pricing and payment optimization, revenue recognition, collections, and customer retention. With Chargebee’s enterprise-grade platform in your corner, you can maximize your growth potential, adapt quickly to changing market dynamics, and increase customer loyalty.

Chargebee (chargebee.com) has 107 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.

Also known as: chargebee.com
Website: chargebee.com
Category: Internet & Software
Location: North Bethesda, Maryland
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 11% of reviews.
Latest: Most recent review: April 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Chargebee reviews

Showing 50 reviews with 5 stars · Clear filters

Ky
Oct 29, 2024
The support here is truly top notch
The support here is truly top notch. I have always been taken care of as a Customer and their support team works around the clock!
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Akshat P.
Oct 26, 2024
Awesome features + customer support
Great customer support. Tech stack is great for businesses that are esp. moving out of Xero. Can handle a lot of customisations. They have something called atomic pricing pages which is awesome. Overall - the customer support in particular was a great part of our experience with Chargebee.
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Chris
Oct 25, 2024
A Game Changer for Subscription Management
We've been using Chargebee for nearly a decade, and it's been an absolute game changer for us. The platform is incredibly user-friendly, allowing us to manage all our subscriptions in-house with ease. Chargebee handles everything — from upgrades to downgrades and everything in between. Their support team is also outstanding, always quick to respond whenever an issue arises. Truly the best in its class, Chargebee sets the standard for subscription management software.
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Louis E.
Oct 21, 2024
Without a doubt, Chargebee gets a 10/10 from us!
We've been using Chargebee for over 3.5 years, and it’s been a game-changer for our business. The platform is incredibly user-friendly, with intuitive reporting tools and powerful bulk operation features that make our workflow seamless. But what really stands out is their fantastic support team. Whether it’s a quick question or a complex issue, they’re always right there when we need them. We’ve submitted dozens of support tickets in these past months, and they consistently responded within 10 minutes FRT and resolved everything within a week at most. Plus, we are always assigned the same support rep for all our tickets, which makes problem-solving even faster since they already know our needs. Kudos to the ops team for building this robust ticket-routing logic! Chargebee’s team is also open to feedback, actively considering new feature ideas from us and offering helpful workarounds if a feature isn’t on the roadmap yet. Without a doubt, Chargebee gets a 10/10 from us!
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Peder E.
Oct 19, 2024
Fantastic support
Fantastic support. The engineer even made a video to illustrate what steps were needed. Thanks!!
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Karthikeyan D.
Aug 9, 2024
Simplified usage really helps us…
Simplified usage really helps us renegrating SAAS revenue & also to keep a track of our churn & analytics is really good.
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Alayna A.
Aug 6, 2024
Guidance on CB Renewals
Helped with exactly what we were needing and in a timely manner!
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Wash L.
Aug 6, 2024
Excellent
Excellent, quick, knowledgeable, prompt response
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