ChannelAdvisorReviews of channeladvisor.com

Channel Advisor is a very cost effective way to integrate into multiple marketplaces. They have a great partnership with people like eBay, which helps us stay ahead of changes.

Channel Advisor has really helped our business grow. They provided a platform in which we are perfectly staged to expand our reach exponentially with less work on our end.

We have recently signed up for the buy button service with Channel advisor. The service we have experienced so far has been great. From the first meeting to the launch date the team have been a real support.

Great product and training has been good

Good Company - I have worked with them over 5 years. I do wish that their support was better - I usually figure out the issue on my own before their support even answers. I also think phone support should be offer as Channel Advisor is very expensive as they are a premium platform. But when customers are paying premium prices, the expect premium service.

Great company! Decent support and good marketplace coverage.

Their platform is good and solves a lot of the friction issues in managing inventory and sales across multiple channels. API documentation is decent and relatively easy to code to. The algorithmic repricer works decent but could use some error mitigation. We still see occasional repricing issues where items get hugely overpriced for a day after a competitor drops off a listing and then come back down to reasonable levels the next day.

Working with Channel Advisor for a few months now and still getting to know the system, but the platform has great potential. It is very interactive for sellers with it's widgets and reporting tools. I joined the team when we were integrating our Amazon account, and the person helping us with the integration process was extremely helpful in getting us through it and explaining all the details thoroughly. The only downside in my opinion, is the support system that does not feel is instantly there when you need advice or help. It would be so useful if there was a Live Chat, Support Phone Number or quick responses to new cases, so that you're not left struggling on how to fix issues especially if they are urgent matters. I'd also love to see more live training sessions for users rather than having to refer to the SSC's. when you need any help. With every system, there will never be perfection but just continuous upgrading, and we can see with Channel Advisor that is exactly what they strive to do. We also have an Account Manager who was assigned to our account after integrations, who's been very helpful in seeing our grow in different channels and countries and we look forward to keep working with her.