ChannelAdvisorReviews of channeladvisor.com

Once up and running its great, however there is a steep learning curve. But stick with it and its worthwhile, making integration into various marketplaces easy. Dont come along thinking its a one stop shop for everything though, from my point of view its best used as tool for larger sellers (not startups) to manage inventory and send said inventory to multiple marketplaces. Ultimately it can be used to do everything, but not in house - you will have to connect CA up with other 3rd party tools. i.e their invoice printing system is poor so you may want to integrate with Metapack/netdespatch to handle that side. Value isnt too bad. Dont get me wrong you will wince at what things cost, but if you look at the bigger picture you'd need a few humans to do what CA does for breakfast... Get a demo, ask lots of questions and see for yourself....if you are looking to sell on multiple marketplaces then it could be just what you are after!

We have been using Channel Advisor now for several years. They are fantastic and the product is great. There is clearly a lot of work going on in the background to improve the product on a daily basis. The only stumbling block would be the price. It is quite costly as a percentage of sales...that said their blog articles, hints and tips and account managers help you with very useful stats and insights to prevent slip-ups.

We signed up with Channel Advisor to grow our sales through the marketplaces. The set-up process is well planned and our advisor through this stage was excellent. I then had an issue with the service as I felt that I had received help getting live and then left to it. I did talk to Channel Advisor about this and things have improved dramatically. I have been put in touch with some great contacts and I know have tangible recommendations and ideas to achieve the growth that we signed up with Channel Advisor for.

Have a brilliant account manager who is always at hand when required, we have certainly had some difficulty, however, we are getting past this and building a strong relationship with Channel Advisor.

We have been looking for a multi channel software provider and after looking at multiple options and reviews we decided to go with channel advisor and we are glad we did. At the top end of the scale regarding pricing you do get what you pay for. We have been able to expand to other platforms and had the accounts set up with a dedicated account manager who we had regular calls with thoughout the process to streamline. As with any software it takes a little getting used to but is pretty straightforward and the backend has been designed with this in mind and makes it easy to create products for multiple marketplaces with relative ease. You can add as much/little info as needed for your business and they support team is always at hand to advise and get back with a good informative answer within 24 hours which is a big bonus. Overall really happy with channel Advisor and glad we chose them to streamline our online expansion and as we grow Channel Advisor helps us do that effectively.