Chaiz is the first online comparison site for Extended Car Warranties. We aggregate the offerings of the best warranty providers in the industry and provide transparency in pricing and coverage. Research and compare the best plan for your needs and purchase 100% online. Once your auto manufacturer's warranty has run out, you are responsible to cover all costs of a mechanical breakdown. An extended warranty can protect you from a potential repair bill of thousands of dollars. Compare online and save up to 40% versus buying from a dealership.
chaiz.com (chaiz.com) has 193 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Website
chaiz.com
Category
Insurance
Location
Austin, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 77% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Very easy to get the coverage I needed for my used vehicle. Very transparent platform that shows all the coverage and limits that come along with the warranty contracts.
Response from chaiz.comNov 7, 2025
Thank you for the great review!
We’re thrilled it was easy to get the coverage you needed and that our platform’s transparent breakdown of coverage and limits helped you choose with confidence.
If you ever want to review or adjust your plan as your mileage changes, we’re here to help.
Team Chaiz
EB
Evy B.
NAAC Application Process
NAAC was recommended by the GMC service center. I had obtained the NAAC phone number from the service center. They verified Chaiz was an authorized third party dealer for NAAC. I completed the online application and verified what I put in the application with Jerry Lorient. Jerry was very thorough in explaining areas where I had questions. He also validated that the form was completed correctly. I was pleased with the product and the service I already received.
Response from chaiz.comNov 7, 2025
Thank you for sharing your experience with the Chaiz and your NAAC application!
We’re glad your GMC service center’s recommendation helped, and we appreciate you confirming with NAAC that Chaiz is an authorized third-party dealer—transparency matters to us. It’s great to hear that Jerry provided thorough guidance and helped you validate the application details.
We’re thrilled you’re pleased with the product and the service so far, and we’re here whenever you have questions about your coverage.
Team Chaiz
FD
Felicia D.
I had a great experience with Chaiz.com
I had a great experience with Chaiz.com. Jerry Lorient was very professional and helpful and answered all of my questions. The process of purchasing the extended warranty was smooth. I especially like the ability to get instant quotes and compare various companies on the website.
Response from chaiz.comNov 7, 2025
Thank you for the excellent review!
We’re thrilled to hear that Jerry delivered professional, helpful service and that your purchase process was smooth. Our instant quotes and side-by-side comparisons are built to make choosing the right coverage simple, so it’s great to know they helped.
We’ll be sure to pass your kudos to Jerry. If you ever need anything, we’re here for you throughout your ownership.
Team Chaiz
TT
T T.
I would highly recommend Chaiz.
I talked to (Jerry Lorient), and the senior Vice President (Erick Fettingis).. They both seemed very honest and was very informative about what kind of policy i was getting for my vehicle.. They throughly went through all the details on the policy i purchased... Jerry put me in good hands with a good coverage.. I Was iffy at first but they made me feel comfortable about what i was getting... I think Chaiz is very good so I'm going to keep my policy.. they're have very affordable rates for your vehicle.. I was honestly just shopping around for extended warranties and getting quotes for my vehicle.. I have had bad experiences with previous warranty companies and alot of them did not have alot to offer i guess because the high mileage on my vehicle.. some didn't even want to cover certain components on my vehicle.. Chaiz had everything i was pretty much looking for.. I'm quite satisfied
Response from chaiz.comOct 13, 2025
Thank you for the thoughtful review, and for trusting us after some rough rides with warranties. Jerry & Erick appreciate the shout-out.
We believe in clear, honest walk-throughs: what’s covered, what isn’t, and why it fits your vehicle and budget, especially with higher mileage.
We’re glad you chose to keep your policy and feel comfortable with the coverage. If you ever want to review details or have a claim question, we’re here, straight talk, no surprises.
Welcome to Chaiz, and thanks again for the trust.
Team Chaiz
GA
Gary
I called in to talk to a real person
I called in to talk to a real person. Eric Fettingis was willing to answer all my questions and suggested a few other options to think about when purchasing my coverage. CHAIZ website is very user friendly something you can do on your own if you want to go that route. It’s month to month you can cancel at any time as well. I would recommend this company to anyone looking for some extra coverage on your vehicle.
Gary L
Response from chaiz.comSep 29, 2025
Gary, thanks for calling in and for the great feedback!
We’re glad Erick could answer your questions and outline options that fit your needs.
Whether you prefer talking to a person or using our self-serve website, CHAIZ is here to make coverage simple, with flexible month-to-month terms. If anything comes up, we’re just a call or click away.
Team CHAIZ
MB
Marika B.
Erick Fettingis was nice and extremely…
Erick Fettingis was nice and extremely helpful. He provided me with all the details needed to ensure my car was covered with what best suite my needs and budget. Thank you, Erick.
Response from chaiz.comSep 29, 2025
Thanks so much for the kind words!
We’re thrilled Erick could walk you through the options and get you set up with coverage that fits your needs and budget.
If anything comes up down the road, we’re here to help.
Team Chaiz
JO
Joyce
Online
I compared all, and I found that Chaiz had the best deal for me and my car.
They sent the details of the warranty to my email address, that was a plus. I didn't have to wait for it to come by postal service.
Response from chaiz.comSep 26, 2025
Smart shopping pays off. Thanks for comparing your options and choosing us.
I'm glad the plan fits your car and budget, and that instant email delivery (no waiting for the mailbox) was a plus. If you ever have any questions, we’re here to help. Wishing you many worry-free miles ahead.
Team Chaiz
JC
Janie C.
I talked with Jerry and he was so…Great Service
I talked with Jerry and he was so patient with me. He looked for the best warranty to fit my need. So far everything is great!
Response from chaiz.comSep 26, 2025
Thank you for the kind words and for choosing Chaiz!
We’re thrilled to hear Jerry took the time to match you with the right coverage patiently. We’ve shared your kudos with him, made his day.
If anything comes up, we’re here to help you make the most of your plan. Wishing you many worry-free miles ahead!
Team Chaiz
