Chaco is a brand of footwear best known for its product line of adjustable Z-strap sandals for outdoor and water use, often referred to as "Chacos".
Chaco (chacos.com) has 19 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Clothing & Underwear · Freeland, Michigan
Excellent
Clothing & Underwear · Brownstown, Michigan
Excellent
Clothing & Underwear · Grand Rapids, Michigan
Excellent
Clothing & Underwear · Oak Park, Michigan
Excellent
19 approved reviews, newest moderated first
John A.
Chacos refused to honor the lifetime warranty on my sandals. They implicitly agreed it was a design/manufacturing defect, but said too much time had passed since the purchase to honor the warranty. I guess "lifetime" means something different to heartless corporations. The sandals looked nearly new and I showed them pictures. Avoid this awful corporate entity.
Laura
Ordered shoes on their uk website, what they didnt say was the total wasnt the actual price to pay but subject to exchange rate change and actual order was £15 more expensive than advertised when placing order. Utterly ridiculous. Cancelling order for full refund. Requested this and got back "are you sure?". Yes, yes I am.
ellisod
Unbelievable. They advertise high and low about their lifetime warranty but my Chacos failed (straps broke off inside sole) after two seasons and Chaco wouldn't honor. Holy bait-and-switch! Besides, what's their cost on a pair of sandals? Can't believe they're willing to kick loyal customers to the curb like that! Will definitely NOT be adding to my extensive Chaco collection. Buyer beware!!