Crystal FusionCrystal Fusion is the leading provider of water repellent glass treatment for your windshield, warranty coverages, and vehicle appearance protection products that keep your vehicle looking like new, while giving customers peace of mind that if damage occurs, they're covered.
Crystal Fusion (cftproducts.com) has 190 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Tony S.
We were really happy with our experience with Crystal Fusion during our windshield replacement.
Response from Crystal FusionMay 13, 2025
We are so glad to hear about your positive experience with Crystal Fusion. We strive to provide exceptional service and are thrilled to know we met your expectations. Thank you for sharing your feedback!
Padmini K.
The customer service has been excellent and has accommodated our requests. The process of replacing the windshield was made very easy by taking it to the nearby Caliber center.
Response from Crystal FusionMay 13, 2025
We appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know that our customer service team was able to assist you and that the windshield replacement process was seamless at the Caliber center.
Darryl R.
They got me scheduled much sooner than I expected and replaced my windshield in no time. Within an hour of replacement they called to follow up. Monumental service and professionalism
Response from Crystal FusionMay 13, 2025
We're thrilled to hear about your positive experience! It's wonderful to know that you were impressed with our scheduling, service, and follow-up. We strive to provide exceptional service, and your feedback is greatly appreciated.
Bob
Submitting the claim was easy. The whole process went smooth for the windshield replacement.
Response from Crystal FusionMay 12, 2025
We appreciate your kind words and are thrilled to hear that your windshield replacement process was smooth and easy. We strive to make the claims process as straightforward as possible for our customers.
Douglas M.
Scheduled with ease and completed the job properly
Response from Crystal FusionMay 12, 2025
We appreciate your kind words and are glad to hear that you found the scheduling process straightforward and that the job was completed to your satisfaction.
Mark K.
Our experience was great! Staff was friendly and knowledgeable.
Response from Crystal FusionMay 12, 2025
Thank you for your kind words! We're thrilled to hear you had a positive experience with our staff. Their friendliness and expertise are important to us.
Anna C.
Great customer service. Easy to file a claim. Dealership called us when our windshield was ready. Everything went very smoothly.
Response from Crystal FusionMay 12, 2025
Thank you for your kind words. We are thrilled to hear that you had a positive experience with our customer service, claims process, and dealership. We strive to make every interaction with our customers as smooth and hassle-free as possible. We appreciate your feedback and will continue to work hard to provide excellent service.
Christie J.
They responded immediately to my request to replace the cracked windshield. The location was close to my home. The repair person arrived on time, communicated in a timely manner and did an excellent replacement. All the paper work was handled by the repair person. It was efficient and very professional. I am very pleased. Thank you
Response from Crystal FusionMay 12, 2025
We appreciate your kind words and are thrilled to hear about your positive experience. It sounds like you received excellent service from our team, and we're glad you were pleased with the professionalism and efficiency of the repair process. We strive to provide our customers with a smooth and positive experience, and your feedback reinforces our commitment to delivering exceptional service.
