CFSB - Community Federal Savings BankReviews of cfsb.com

I have had an extremely frustrating experience dealing with Community Federal Savings Bank regarding a domestic Fedwire. A wire was sent from my bank account to CFSB on August 24, 2026. I subsequently discovered that I had entered an incorrect beneficiary account number and immediately contacted Citi to resolve the issue. my bank initially contacted CFSB to correct the beneficiary information. According CFSB instead requested that the original wire be recalled. my bank complied and submitted the recall requested by CFSB. Despite this, the funds have still not been returned after several business days, and obtaining any meaningful information directly from CFSB has been extremely difficult. I have now had to file a formal complaint with the appropriate U.S. banking regulator simply to obtain information and resolution. Based on my experience, CFSB's communication and handling of an exceptional wire-transfer situation have been extremely poor.

Do not go to this bank for a mortgage. They will bury you with document request, then sell the mortgage to a third party who will then sell it to the Feds. Then the audit requests start rolling in. Plenty of options other than this bank.

I came directly to the reviews because I see I have a letter coming in the mail from them unexpectedly and my stepdad who has passed away in 2018 go figure

A scammer that had gotten me uses this bank I am now out all the money I had donated to me after my encounter with Helene and the destruction of my previous dwellings.

This bank and an ACH service provider has committed some type of fraud or scam against my daughter, who is a college student. Her refund was somehow deposited into an account at this bank instead of her account at Truist Bank. When reaching out for assistance, they redirected her back to her bank and school. TRUIST Bank said they never received a ACH transfer for her, so there was nothing they could do. Her school said they released the refund to the deposit company, so there was nothing they could do. They both sent her back to the ACH service provider, who is sending my daughter in circles. Meanwhile, someone at CFSB has my daughters refund, and it needs to be redeposited into her account immediately!

Wise is running a scam with the Community Federal Savings Bank. Wrongful wires a being done and Wise doesn’t protect it’s own clients. If you go on the Google maps profile of the bank you will see all the clients being defrauded. It’s time to take action as we are talking about millions already.

Greenlight card. Beware. Community Federal Savings Bank issues the Greenlight card. One of the worst customer service experiences of my life. We have dealt with fraud on our cards and a Customer service department that is slow or does not care. Now we decided to close our Greenlight account where we have a little over $5,000 in savings. We did everything Greenlight requested and was told it would take 5-7 business days to get our money. I call back to get an update and was told it would now be an additional 30 days. This is getting ridiculous. It is OUR money! Moral of the story is find a different solution for your kids money. We are using Apple Pay which is much more secure, free, and has nearly all the same core features as Greenlight.

I have their Ando card. After using them for a few months I had several unauthorized transactions appear on my account. They did credit the first couple of transactions but instead doing the right thing and reversing the charges on the other transactions, they shut down my account. I have until November 4th to withdraw funds. Do not recommend. Utterly abysmal customer service.