TM
Got the part I needed
The website looks a little suspicious, and I saw nothing but bad reviews. But no other store had the part I needed and it wasn't too much money so I took the risk and placed the order. I had to wait a week for them to ship the part, then another week for it to arrive at my house. The part is used and smells like cigarettes but that's fine. It was listed as "New (Salvaged/Open Box)" when I ordered it. Despite being called "new" I already expected it to not be new. And it's just a piece of plastic. Nothing mechanical. I would order from Certified Parts again if I can't find the part anywhere else or maybe if they are selling a used part for much cheaper than new, and I'm not in a hurry to get it. It's a legitimate business but they need to do some damage control with all these bad reviews floating around and the slightly scammy looking website. The other thing that feels scammy is that they list price levels for parts. Like "used" or "refurbished" or "open-box" or "new". Something like that. I'm not 100% convinced that anything they sell is going to be new. The business behind the webstore is a recycling company. They're tearing down old appliances and selling the parts online. If I needed something like a motor I would want to know more about the real condition of it before ordering.