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Certainow (certainow.com) has 51 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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51 approved reviews, newest moderated first
Kevin B.
Purchased miniature library under glass. Item arrived broken, several pieces broken off, dome scratched/cracked. Packaged in good foam container, but no inner packaging to stop item from bouncing/moving during transit, resulting in damage. Company offered $4.00 US compensation, refused refund/exchange.
AB
Complete scam artists.take your money and NEVER deliver..DO NOT WASTE YOUR MONEY OR TIME..IT WILL BOTH BE WASTED!! Emailed customer services too many times to count..very polite emails back..but absolutely nothing after months of either asking for my delivery or money back.. They are RUBBISH
Jennifer
I ordered a miniature library with desk and chair under a glass dome “made by an American crafter who had an injury and cannot work” Well what a scam and how disappointing- it’s just apiece of molded plastic nothing like the photos. Not hand crafted . Books are not tiny pieces to take out as shown- they are one big lump of plastic. Garbage. It stinks of epoxy glue. A huge scam, and they offered me $3.00 refund Date of experience: 04 April 2024
Denise G.
I ordered a miniature library with desk and chair under a glass dome “made by an American crafter who had an injury and cannot work”- it’s a stinking piece of molded plastic nothing like the photos. Not hand crafted . Books are not tiny pieces to take out as shown- they are one big lump of plastic. Garbage. It stinks of epoxy glue.
Francesca
First at payment the final cost was more than what was showed in my basket. Then I have NEVER received my parcel. They are thieves. Never ever buy from then
Marina W.
I ordered a miniature bookshelf or better a miniature library, which really looked cute on the photos provided. It said that all was carefully handmade and handpainted. What I got was a miniature alright, but it was done all in stinking plastic and very sloppy paintwork. One could see immediately that this has never been touched by a human hand. It’s an ugly and disgusting piece of crap made in China and I‘ll never, ever shall buy anything from these crooks.
Fay G.
Scam seller! Ordered three turtle travel keychains. Received all three but one was missing the birthstone. I contacted support and they offered a 2USD return and that's all they could offer. I told them I didn't want their 2USD. Dodgy company. Wish I had of seen these reciews beforehand. Lesson learned.
heer G.
Frauduleuze gang van zaken. Op de site staat: 💰 Money-Back Guarantee:If you bought it and felt that it is not for you, don't worry. Just shoot us a message at contact, and we will make it right by offering you a replacement or refund. 100% Simple & Risk-Free process. Echter blijkt dit niet mogelijk. Ik bestelde een houten spel (fencing puppets). Het was een cadeau. Helaas komt het pakket in een lelijke doos en moet je alles in elkaar zetten vanaf onduidelijke plaatjes. De verzending was vlot (voor vanuit het buitenland) maar de inhoud is waardeloos. Klantenservice reageert wel, maar Certainow doet niet wat het op de site beloofd. Zoek een andere site en laat deze links liggen. Oplichting!