Marisa
Item never arrived
Item never arrived. I bought two. Arrived only one
At certainow.com we love every passion and interest on Earth because it is a reference to your UNIQUENESS.
Certainow (certainow.com) has 51 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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51 approved reviews, newest moderated first
Marisa
Item never arrived. I bought two. Arrived only one
Nick
Thieves don't buy from them. I order some items, i received the invoice, but when the paypal payment receipt came through it was for more money than they invoice. I tried to cancel the order through certainow and PayPal with no success. Certainow now spun PayPal some rubbish and they closed the case with contacting me. So to start with i was overcharged. I have received regular emails showing the status of the shipment but for some reason the last update shows my item in Ireland, i live in the UK. I've tried to open a dispute with PayPal but can't because the query about the over payment has been closed and you cant re open a case on this transaction once one has been closed. PayPal have been provided tracking details showing the item being posted in China and being delivered to me on the 14/01 at 11.24am. It wasn't, the details I've been receiving by email showing the item being posted from the USA and arriving in Belfast on the 14/01. Certainow aren't replying to emails, PayPal won't help in any way as the dispute over the over charge means it can't be reopened. The bank won't help as the PayPal payment is classed as a direct debit and failure for items to arrive isnt covered. Basically this company has defrauded me of £50 which i will never recover, it's a clever set up, the way the screw you with PayPal. Conned by Chinese criminals, let down by PayPal and ignored by the bank. These positive reviews on here are fake, this company will steal your money take it from someone who's been well and truly conned. Certainow customer services send email saying there on holiday when ever you try to contact them. I will be closing my PayPal account too as there sh!t.
Chiara
Order arrived after 60 days and they gave it to another person. I wrote many e-mails to their support asking for the refund since they didn't now where my order was ( it was written in the shipment info that it would arrive after 7 days) and they didn't solve the situation. Absolutely not suggested!!! VERY BAD EXPERIENCE.
Sheila L.
Order never arrived, 4 emails sent in the time span of 2.5 weeks but no response. Total scam.
Teresa B.
You will not get your purchase or it will be low quality. You need to get your money back by disputing the transaction with your bank or PayPal which is what I'm doing. I never received my item and all their other customers say the same. The good reviews are fake and there are websites that say this company is fraudulent. Steer clear of them or you will regret it. Too bad I can't give 0 stars.
Noreen o C.
Still waiting on my order. Taxes and postage added without the chance to cancel payment. Be wary or just avoid
Kinga R.
They delivered the wrong product (bookmarks that were supposed to be printed with a letter of my choice, were not printed at all). Customer service offered a 2 USD compensation on a 20 USD product. Complete scam. do not buy
Christian D.
Made in China. Zero quality. Don’t buy. Evitate. Sono cinesate proprio brutte. Soldi buttati.