CertainowReviews of certainow.com

Shocking, doesn't deliver what is promised and damned if you can return the nonsense Scam

I placed an order, for magnetic bookmarks during a “Buy 2 Get 1 Free” promotion. I only received two items, and the promotional offer was not applied. I also noticed a discrepancy between the order confirmation total ($26.81) and what was actually charged to my card ($32.17). I reached out multiple times, providing all the details and screenshots. After three follow-ups with no response, I finally got a short message asking me to resend the same information — and then they went silent again. This level of customer service is completely unacceptable. After such a long delay and lack of accountability, I can’t recommend this company to anyone.

This is a scam website. My order has not arrived and there is apparently no recourse. Avoid!

If I could give this 0 stars I would. I purchased an item for a friend while on a call. She managed to get one at the same time I ordered. I cancelled 1 minute after placing. I sent screenshot confirming this and requested a cancellation as per the website instructions. I was told they couldn't cancel as my order had already shipped. Now I know some places are quick to ship, but 1 minute after ordering?? Paypal of course doesn't cover cancellations so nothing they could do. Even after providing evidence this had in fact NOT shipped until 2 days AFTER they had said it was. I have then requested (after receiving) to return it. As they have said returns should be made to a specific address they will provide only. Absolutely zero replies. They have blanked every email I have sent. Again PayPal have been useless so I have been in discussion with their legal team. Do not deal with this absolute scam of a site. The products are terrible, the customer service is even worse.

Bought an advent calendar advertised on Instagram. Took over 2 weeks to arrive. Product not as described, cheap awful tat. False advertising. Can’t believe I fell for it. Some products were not even present. Website states full money back guarantee which is not the case after back and forth emails they agreed to refund £8 I payed £28! Absolute scam website DO NOT USE

Ordered a stone cat sculpture, took over a month to arrive and was not as it was described. Was cheap plastic not polished black stone and was awful quality. Could not contact supplier as it said I was locked out of my account. Would never use them again. Wish I could upload a picture of what was advertised compared to what was delivered. Absolute con. Would give them 0 stars if I could.

Absolutely a scam. Ordered an item, after 2 months it still haven't come. They said they checked with the post office and there "was an issue". Said that they could resend only if I paid for the previous postage and covered the cost of the lost item. Shame on me for buying things from IG..

All reviews are negative except ones for glasses and very clearly written by AI? Mmmm yeah, right. Scamity Scam Scam