CerityReviews of cerity.com

Response from CeritySep 10, 2022

Thanks Mrs T for the great feedback, and thank you for being a customer!

Response from CeritySep 10, 2022

Thanks Mary - we know our business customers are busy – so convenience and savings are our aim. Thanks for being a customer!

Response from CeritySep 9, 2022

Hi Steven, we’re incredibly sorry this happened. There was a flaw in our system that charged both credit cards you had on file. We’ve since updated our billing portal to prevent this from occurring again and resolved your billing accordingly. Thank you for the feedback and best of luck on your business journey.

Response from CeritySep 10, 2022

Glad to hear, Michael – that's certainly what we're trying to provide. Thanks for being a customer!

Response from CeritySep 10, 2022

Thank you, Manny. If you ever need anything else just reach out. Thank you for being a customer.

Response from CeritySep 10, 2022

Thanks Randy! We're so glad to hear. Our customer service team is genuinely passionate about small business and super nerdy about insurance. A good combo, we hope! Thanks for being a customer!

Response from CeritySep 10, 2022

Thank you for the feedback, Nardos! And thank you for being a customer!

Response from CeritySep 9, 2022

We're sorry to hear about this, Randy. We're glad that your policy was reinstated but the error shouldn't have happened in the first place. We've amended our audit process to assure this no longer happens. Thank you for being a customer, and sharing your feedback about your experience.