Randy V.
Policy was canceled for no reason
Policy was canceled for no reason. Then tried to call and very difficult to reach a person. Seems like error was on Cerity side as policy was reinstated with no explanation. Poor service.
Response from CeritySep 9, 2022
We're sorry to hear about this, Randy. We're glad that your policy was reinstated but the error shouldn't have happened in the first place. We've amended our audit process to assure this no longer happens. Thank you for being a customer, and sharing your feedback about your experience.