B. K.
Replacement Domes for Ceretone Torch hearing aids
I purchased a Ceretone Torch hearing aid not knowing that getting the correct (small) replacement domes would be a problem. Now, to get a year's supply of domes, replacement required every 2-3 months, will cost me over$100.- as Ceretone only provides one pair of size small in the package of multi sizes. This means I am to spend a lot and also to junk the unusable sizes.Had this been clear, I’d never have bought these aids. And support offers no reasonable solution, so I will need to replace the aids" ‘
Response from CeretoneSep 29, 2025
Mr. Kramer, Thank you for reaching out and letting us know about your concern. I've spoken with our product team to expedite the process in acquiring ear tips for the Torch hearing aids in stock as soon as possible. If it would be ok with you, we can give you a call as soon as this becomes available if you'd like? Thank you in advance for your patience and understanding! Torch is a relatively new product in our lineup and we're still working on getting all of the odds and ends in stock and ready to go.