Ingrid H.
No. 1 in customer service.
Friendly, knowledgeable, and helpful staff. Orders are always accurate. Never had a single issue in all the years we've dealt with Century.
Century Martial Arts is your world leader in martial arts gear and equipment. Shop our huge selection of quality martial arts supplies including uniforms, belts, sparring gear, targets, shields as well as a wide range of training bags including freestanding bags, heavy bags, and the exclusive Century line of Versys Fight Simulators.
Century Martial Arts (centurymartialarts.com) has 117 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Martial arts & Wrestling
Excellent

Martial arts & Wrestling · Loves Park, Illinois
Excellent

Martial arts & Wrestling · Fenton, Missouri
Excellent
Martial arts & Wrestling
Excellent
117 approved reviews, newest moderated first
Ingrid H.
Friendly, knowledgeable, and helpful staff. Orders are always accurate. Never had a single issue in all the years we've dealt with Century.
Jerry
The equipment looks great and the video from your site made assembly easy. We will be using the Vs Bob in a training class for students considering a law enforcement career to practice less-than-lethal force on.
Matt B.
My school has only been doing business with your company for 3 years. The organization I'm affiliated with has been doing so since your company's launch. And we've happily recommended your products to our clients. However, it has recently your company has decided to enter the realm of instruction, with your video streaming service. By doing so, you undercut those of us in the trenches, those who've been pedaling your products, those who're trying to make a living doing something we love. You cheapen the art by encouraging the idea that you can gain skill (not to mention the less obvious benefits to dojo training. Ie: community, confidence building, learning the upside of hard work and dedication, etc), without personal interaction, assistance or guidance. Before, as business owners, we put up with your higher prices because you offered a variety of products that we could not obtain elsewhere. That is no longer the case. There are now several other outlets that offer those products at much more reasonable pricing. (for example: your 5' x 10' folding panel mat - my cost through Century: $349.99. I get the same mat for $170.00 through another supplier). I understand your need to find new sources of revenue. This IS business after all. However, if your idea of business is torpedoing the businesses that helped build your company to what it is today; I am not willing to continue doing business with you.
Response from Century Martial ArtsNov 7, 2016
We always welcome feedback from our partners in the trenches, who change lives in their communities. The online service you’re speaking of, Kick Flix, is simply a library of Martial Arts videos viewable through a subscription-based service, much like Amazon Video or Netflix. Rather than selling these instructional videos as DVDs, we are trying to meet the demands of our customers by offering the content online. The last thing we want do is to steer students away from a school or dojo. The vast majority of our customers are school owners and instructors looking for new material to keep their classes fresh. This website is designed to assist them by giving them ready access to an array of material. We have added messaging to the site for those not affiliated with a school or dojo, encouraging them to seek classroom training. Kick Flix is designed to augment martial arts instruction, not replace it – much like reading outside of school helps a student’s academic education. We thank you for your review and comments. Please email us at [email protected] if you have any other questions.
Kenpo T.
You had fast shipping time and your customer service was awesome on getting a piece of my order that was missing shipped to me. Thank you guys so much and keep staying awesome!
Response from Century Martial ArtsNov 7, 2016
Kenpo Tigers - Thank you so much for the kind words. We are happy to hear that we got this resolved quickly for you, it's always frustrating when a portion of an order is absent. Thank you for allowing us to continue on yours and your school's martial arts journeys.
Susan
Customer service for returns have no follow through. An item shipped damaged, pictures of the item was requested and sent and several follow up phones calls made and no response on replacement. Every other area has superior service.
Response from Century Martial ArtsNov 7, 2016
Susan - I am sorry to see that you had a poor experience on getting an item replaced. Was this issue ever resolved? You can email me at [email protected] in order for us to get this addressed for you.
Tom M.
Recently my order with Century had a couple of hiccups. Called in about the errors and it was resolved in 5 minutes. My order came with a pair of wrong size shoes and 2 extra items (not charged for). Century told me to just keep the items and had my other pair of shoes shipped out within a few minutes after our conversation. Good job Century. Thank you for your quick and courteous service. Tom Mah School of Karate - British Columbia, Canada
Response from Century Martial ArtsNov 7, 2016
Tom - We are happy to hear we got the issues with your order resolved quickly. Hope the shoes are working well. Thank you for allowing us to help you.
Master Dominic E.
I began buying all my student's martial arts gear in 1999. Since then till now, Century has always exceeded in service, quality, and over all professionalism. That makes them the Grand Master of Instructor Support to me, and I would think to every other instructor. Master Dominic Esposito, 5th Dan, Tae Kwon Do & Hapkido Under Grand Master Ray Sczuch Cleveland Academy of Self Defense
Response from Century Martial ArtsNov 7, 2016
Master Dominic - Thank you for the very gracious compliment. We are so honored that you have chosen us for the past 17 years to be a part of your school's martial arts journey. We love the martial arts and always want to help those who share our passion.
Patrick M. M.
Century always keeps me updated on products and status of my orders. Always friendly customer service.
Response from Century Martial ArtsNov 7, 2016
Patrick - Thank you. We know it's important for you to know your products are on their way and that you get them in a timely manner. Thank you for trusting us with your martial arts equipment.