Centrum AirReviews of centrum-air.com

Worst company ever, never recommended, always late , always postponed, their time is time, people’s not. Work on your system

Una delle esperienze peggiori mai avute con una compagnia aerea. Al check-in hanno pesato anche i piccoli zainetti personali nonostante fossero praticamente vuoti, e hanno cercato di farci pagare un supplemento per due zainetti vuoti.alla fine ho fatto vedere che essendo vuoti riuscivo a metterne uno dentro l’altro . Un comportamento assurdo solo alla ricerca di farti pagare e assolutamente sproporzionato, soprattutto considerando che si trattava di piccoli zainetti personali. Invece di aiutare il passeggero, l’impressione è stata quella di cercare qualsiasi motivo per applicare costi aggiuntivi. Il bagaglio a pagamento fi 23 chili era già andato senza la possibilità di mettere i zainetti li dentro, mentre stavamo ancora facendo check in . Alla fine abbiamo pagato e imbarcato uno zainetto !! Una compagnia che non consiglio assolutamente.

Zuerst: Die Airline Centrum Air sollte nicht benutzt werden. Nicht nur sind die Sitzplätze sehr unkomfortabel, sondern sind die Mitarbeiter sowohl am Schalter als auch im Flugzeug sehr unfreundlich, und nicht hilfreich. Wir hatten 3kg zu viel Gepäck. Dadurch mussten wir 150€ oben drauf zahlen. Der online Check in ist nur gegen eine Gebühr der Sitzplatzreservierung möglich und die Mitarbeiter sind langsam und unbekümmert. Falls Sie diese Airline in Erwägung ziehen: Nehmen Sie lieber AirUzbekistan. Diese ist nicht sehr viel teurer und lohnt sich für das Geld aufgrund von Komfort und Service. Vermeiden Sie CentrumAir wo sie können! Ein gut gemeinter Tip.

Centrum Air cancelled my Tel Aviv - Tashkent - Tel Aviv flight. I bought my ticket directly from the airline's official website. One month later, I am still waiting for my refund. Customer service has failed to provide a clear answer or a refund date. Cancelling a flight and then keeping a passenger’s money for a month is unacceptable.I expected professionalism and accountability.I received neither.I will never fly with Centrum Air again and cannot recommend this airline to anyone

Schlechteste Fluggesellschaft!! Wir hatten einen Flug von Bishkek nach Tashkent der um 14:20 Uhr gehen sollte. Am Flughafen erst erfuhren wir von einer Verspätung von 4 Stunden. Auf Anfrage ob es wenigstens Wasser aufgrund der Verspätung gebe, hieß es wir sollen bei dem Kundenservice anrufen, vllt könnten diese etwas organisieren. Am Ende wurde nichts organisiert. Ohne Wasser und Essen warteten wir also auf unseren nun auf 18:30 Uhr verschobenen Flug. Erst um 19 Uhr fing das Boarding an und letztlich flog das Flugzeug um 20 Uhr mit einer Verspätung von 5,5 Stunden los. Während der ganzen Zeit gab es keine Informationen und die Organisation am Bagge Drop war miserabel.

Anstatt 14:20 Uhr Abflug sind wir um 20 Uhr geflogen! Keine Informationen erhalten. Erst am Flughafen am Infoschalter! Haben unseren Anschlusszug nach Samarkand verpasst und mussten in Taschkent übernachten. Über 150€ für Zug und Übernachtung verloren, da wir bereits auch eine Unterkunft in Samarkand gebucht hatten und natürlich 2 Tage an Zeit! Nie wieder mit dieser Airline. Bekamen nur ein kleines Wassser - keine Verpflegung, keine Entschuldigung. Eine Frechheit

Hello !! I really want to warn all of you , please don’t look that the flight is cheap ,that’s totally a scam they just wanted to sell there tickets and one it reach it maximum limit they don’t stop ,let’s suppose there are 50 tickets they will sell 60 and the passengers who are completed in first 50will go inside and the rest will be told to wait outside for no reason and at last they will say that the flight had been take off and you are late !!!! This is the same scene which happens to me !!!! Without any reason they put an offload stamp on my passport and return me back and that staff is extremely rude that they know what’s happening so they are just laughing at the side and giving extremely sarcastic behavior! So please be aware and take an expensive flight rather than taking such an extreme disguised flight .

Under no circumstances should you rely on your flight with centrum. I have traveled to over 109 countries and have never been treated so poorly. My initial flight to Tashkent was delayed repeatedly and eventually left six hours late, causing me to miss my second flight. I was repeatedly lied to during the course of this time. First I was told that agent was “100%” the flight would be no more than three hours late. Then I was reassured after it was delayed to 3 am (six hours late) that they would hold the second flight for me. On the plane the said they would be waiting for me. Then they refused to let me disembark prior to other passengers despite my 40 minutes to make my connection. They also lied to me about how I could just walk from arrivals to departures, they are several km apart and a taxi is required. Also be ready for ATMs not to work. On arrival at the desk for my second flight, the agent refused to engage me and it took over five minutes to get attention. I was then literally given a brushed off motion and told there was nothing they could do. The ticketing agent I then approached after literally asked me “what do you expect me to do?” And told me there was no way she could refund the flight because she “couldn’t see it.” Absolutely the worst experience I’ve ever had with an airline by a large margin, I’m going to be contacting the local government as they broke several regulations requiring obligations to passengers.