CentrobillReviews of centrobill.com

1.8269 reviews
IT & Communication
253 Main Street, Matawan, New Jersey

Centrobill

About Centrobill

Before posting a review make sure you tried to get in touch with our customer support team using our website https://centrobill.com .Always quote order number and customer support ticket number in your review.

Centrobill (centrobill.com) has 269 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.

Also known as: centrobill.com
Website: centrobill.com
Category: IT & Communication
Location: Matawan, New Jersey
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 58% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Centrobill reviews

269 approved reviews, newest moderated first

Pascal
Dec 31, 2019
Help on failed transactions
Hi, I actually contacted you some weeks ago but unfortunately no answer from your part so I try here. My problem is that on December 11th, I tried to purchase some tokens on xhamsterlive, unfortunately I entered the wrong cvc code and two times... So the transactions have been refused of course but Ive been charged thats problem. Plus there has been an other one where this time no cvc error but it just didnt go through and ive been charged as well, so in total 3 times... I thought that in the case i would be refunded automatically but 20 days after still nothing, where is the problem at, on you or mastercad, do you have any idea ?
Response from CentrobillDec 31, 2019
Hi Pascal, We've sent you a message internally on this website. Regards, Centrobill Team
B L.
Dec 28, 2019
Please help me cancel subscription
Please help me cancel subscription
Response from CentrobillDec 28, 2019
Hi B lashely, Thanks for your review. Have you tried following these instructions: https://centrohelp.com/v2/faq#cancel ? We have also messaged you internally and asked for some data to help us find your account. Regards, Centrobill Team
A.
Dec 27, 2019
Really really bad website.
Really really bad website. I tried to deactivate my fancentro account. Once I put in my information they cant recognise my email and theres nothing I can do to deactivate my account. Unbelievable
Response from CentrobillDec 28, 2019
Hi A., It seems that you've mistyped your email address during the checkout, and now unable to log into our self-care website. That's not our fault and does not justify your 1-star review, but we are here to help you. We will message you on this site internally with an information request to identify your account. Regards, Centrobill Team
Gagandeep
Dec 25, 2019
Cancel my Centrobill subscription
I already tried with the link you shared to cancel y subscription but I can't log in because it says no payment is done from this email id. But eventually I used the same id (the one I entered in the text box)
Response from CentrobillDec 28, 2019
Hi Gagandeep, It's been two days since we have messaged you on this site and asked for some data to help us find your account. Hopefully, you've found a way to address your issue. Regards, Centrobill Team
Gage C.
Dec 24, 2019
I need to cancel my subscription before the end of the free trial
I made a subscription to my fancentro or something and i had the free trial. Still cant cancel it tho for some dumb reason. Please answer ASAP. I dont want to pay $22 for something i dont want
Response from CentrobillDec 24, 2019
Hi Gage, Please follow the instructions here to cancel your subscription: https://centrohelp.com/v2/faq#cancel Regards, Centrobill Team
Luca M.
Dec 17, 2019
Help!
Hello, i have to pay 180 euros right now for something i didnt read right. I was to late with paying because i tought it was free after i canceled it. I asked costumer service if it was oke to pay the normal costs of the service they send me a email that it was oke i have proof of that and now i still getting threats that there is a case against me.
bradley R.
Dec 13, 2019
Still getting charged
Cancelled my subscription about a month ago and still getting charged trying to log in to cancel but it's not sending the email.
Response from CentrobillDec 16, 2019
Hi Bradley, Thanks for your review. We've carefully investigated your case and found no sign of faults in our operating procedures though. You've signed up for two subscriptions in November. One of them you canceled on the same day, but left another one active even though it was there, literally next line in a list on our self-care website. This Saturday you also canceled that one just easily, and an email confirming this had been successfully delivered to your email inbox. Regards, Centrobill Team
Aljun R.
Dec 10, 2019
Their customer support said that my…
Their customer support said that my purchase attempt was not successful and it didn't take charge, but it did took charges on my mastercard. I want to make sure that i cancelled my subscription. I hope they will reply. Thank you!
Response from CentrobillDec 10, 2019
Aljun, It happens sometimes when we have reasons to believe the customer is a fraudster, and automatically refund his payment seconds after it went through. Depending on how the issuing bank operates, funds may be returned to the card either within a minute or it may take a day. If it's your card indeed - check it with the bank. Regards, Centrobill Team

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