Charlotte S.
I love the mascara
I love the mascara, however it hard to remove even with the recommended remover. And the remover bottle is had to squeeze and get the liquid out so I just shake it.
Response from Cellmetics BeautyJul 13, 2026
Hi Charlotte, Thank you for taking the time to share your feedback. We’re so glad to hear you’ve been enjoying the mascara, and we appreciate your comments about both the removal process and the remover bottle. For gentler removal, we recommend allowing the remover to sit on your lashes for about 15–20 seconds before gently wiping downward without rubbing. We’ll also be sure to share your feedback about the bottle with our team. 🙏 Best regards, Cellmetics Team



