Michael
Quick and easy
The whole process from start to finish was very easy and payment was quick.
We believe buying and selling your electronic devices online should be easy, safe, economical and responsible. Moreover, we aim to free our customers who are prisoners of their carrier and eager to switch to a no-contract plan by purchasing an unlocked cell phone.
CELLMEFREE (cellmefree.com) has 69 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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69 approved reviews, newest moderated first
Michael
The whole process from start to finish was very easy and payment was quick.
Mike T.
Simple to do and I had my check within a week of them receiving my old phone. Pleasantly surprised.
Melissa C.
Two of my transaction went without issue but the phone I was expecting the larges check was much shorter and no explanation given. That was a big bummer.
Ronald
Extremely fast response. Received my check in a couple of days. Only negative was no email communication but overall great experience.
Sherman V.
well I wasn't sure about doing this. After all I have read a lot of bad stuff. About places like this. An I almost went with one company until I read there remarks. The. I found this one. And saw they were with the BBB. So I figured. They wouldn't want to mess up there rating. So I gave it a try. It did take a few weeks. But I got my check today an it was for the amount I was quoted and I'm very happy. So. I will recommend this company to anyone. Ty webuymobile. 100% great job!! A++
Michelle
Selling my phone was so easy and I received my check in the mail within a few weeks. I would and have recommended this site to all my friends. I will definately use again.
announymous
Many rude things have happened to me since I ordered a cell phone through this website. 1.) When my transaction did not go through I was sent several horrible emails with profanity accusing me of using a credit card that was not mine. 2.) I needed to return a phone. I was assured by the owner and several people in the company that they would send me a return label. Its been a month now they won't return my calls/emails and I still have not been able to return a phone. 3.) so I finally got a return label I month later!!! apparently the CEO, of cell me free, emailed it to me. why could he not just do that to begin with. All tell you why, they must work with other dealers cause cellmefree told me they kept trying to get my return label from market mobility. 4.) so I RETURNED the phone. I had to contact them again for the 100th time to follow up. They told me they would cut me a check. I asked them why they could not just return it to my credit card. Next thing I know I got an email from cell me free saying that they credited my account. There is no such transaction on my bank account. This has been a 1-1/2 month ordeal, and it's still not over. I have reported them to the BBB and CFPB!!!!!!
Response from CELLMEFREEDec 28, 2014
Dear customer, We are sorry that you have experienced some issues with your order. When the name of a credit card is different than the name of the customer, we have to set up a security check. As we care about our customers data security, we want to make sure than someone else is not attempting to use your credit card fraudulently. We tried to call you several times on your cellphone and we sent you 3 different emails without response, which raised our doubts. You have finally called us 1 week later saying that you changed your mind about the phone you bought and that you wanted another one for your daughter's birthday. We shipped you the phone in express the day after and you received it on time for your daughter’s birthday. We even upgraded her phone from a 16BG to 64GB. You were supposed to receive a return label from our partner TheMobilityMarketPlace and they did not send it. We apologize for that but we are not fully responsible. We have taken in charge the shipping return of your product as promise and you have been refunded on your credit card as you requested. We always replied to your calls or emails. The Cellmefree Team
Gauthier
The Iphone was very good but I had some problems with the delivery with USPS.