jena M.
No payment
Sent my iPhone 5s out about almost 3 weeks ago no update or payment.
We believe buying and selling your electronic devices online should be easy, safe, economical and responsible. Moreover, we aim to free our customers who are prisoners of their carrier and eager to switch to a no-contract plan by purchasing an unlocked cell phone.
CELLMEFREE (cellmefree.com) has 69 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Repair & Services · DeLand, Florida
Excellent

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Showing 3 reviews with 2 stars · Clear filters
jena M.
Sent my iPhone 5s out about almost 3 weeks ago no update or payment.
doreen
Have not received check for it yet. Also haven't heard anything about michaels 4s phone
Response from CELLMEFREEMar 2, 2015
Dear Doreen, Your cell phone was being tested by a technician. Your check has been shipped one week ago. You should have received by now. Could you confirm ? Thanks The Cellmefree Team
Karen K.
Comunication was terrible. I had to contact them each step of the way for updates. A full week after they received my phone I received an e-mail stating my phone had water damage and it would cost me 10.00 if I wanted it back. My phone was in perfect condition when I sent it in. After several e-mails back and forth with someone who insisted this was the correct situation, 3 days later I finally received an e-mail from someone who apologized for the mix up and promised me my check was in the mail. Which it was. Horrible experience and I was sure I was being scammed for my I-phone. They did make it right in the end but the comunication and organization was terrible and the process took 3 weeks from start to finish. I would not use them again
Response from CELLMEFREEDec 3, 2014
Dear Karen, We apologize if you did not have a positive experience with cellmefree.com. It is never our intention to disappoint a customer. However we fixed our mistake immediately (it was during week end). The whole process didn’t take 3 weeks. You received your phone on November 7th and your check was mailed out on November 18th.